From the desk of Gerald Bernhoft, Director of the Mariner Society of Holland America

Click title for his words. Below his article, view some Alaska pictures.

A man truly after my own heart. His favorite destination is Alaska too !

Customers ask me, Why do I love cruising

Wow, let me count the ways. Like the Cruise Line International Association states, there's 101+ reasons to choose from ! (Click title for CLIA's list).

My reasons:

My #1 reason, I'm a work-a-holic. To stop me from work, you have to literally take work away from me. I discovered 26 years ago, take me out of the country on a cruise, and I can't reach my work. Not by phone, not by computer (I don't take my computer on vacation, unless I want work to "win"). Of course, some of my creativity happens, related to work, while I'm on a cruise. But even so, I can't do anything about my ideas, till I get home, so that kind of working is ok for me.

There are only 2 things that clear my mind of work ... A cruise and a movie ! They're both hypnotizing and energizing for me.

Another reason I love cruising is for the food. I don't cook. I'm a microwave person. I'm a hurry up and get it done person, so I can get back to work. I eat while I'm at my computer, if I remember to eat at all. On a cruise, I sit for at least 1 & 1/2 hours, and this is part of the entertainment and relaxation for me. I love being served. I love seeing the happy faces when they feel happy in making me happy. I love having tea or hot coffee at my meal (rather than the cold I drink at my computer). I love the variety of foods I never see in my kitchen. I have no desire to learn how to cook the things I receive on a cruise, however, I love critiquing their food ! As mentioned, I may not know what the ingrediants are, but I know if it's good or not ! I would be a great food critique for the cruise lines !

I love going to the shows and having something different in my life. I don't have time to go to shows when I'm home, except when I force myself out to a movie, once every 6-9 months.

I love shopping. I don't have time for shopping when I'm home, other than to the grocery store, maybe every 6-8 weeks. I'm a junk buyer, so I love to buy things from the native countries, and I bring them home as gifts, for my folks/brother/his new wife, for Christmas and birthdays.

I love seeing sites. Not only where people live, but historical sites.

I use to always take naps each day, something I don't do at home. But last few cruises, I have not done so.

I love sitting on the pool deck; listening to the music; just being quiet.

Drinking and gambling is not my thing on a cruise, so unfortunately, I'm not helping in keeping the low cost for cruising down. Yet, I love watching others gamble, winning, and having a great time !

For me, cruising is vital to my health. I need to get away. I need change. I need new inspiration, new ideas. I need re-vitalization. When I come home, I feel like a new person, and ready to roll again, till the next time I can partake in my next cruise. And I like having the next one planned, so I have something to look foward to.

Now what is your reasoning for Choosing to Cruise.

Customers ask, do I buy Trip Cancellation Insurance and why ?

I do.

4 reasons:

1) I have a pre-existing medical condition
2) Being in this business, I see how many people, have to cancel, and use the insurance
3) I want 250,000 emergency evacuation insurance, in time of need (dead or alive)!
4) In case I get sick while onboard.

Insurance is all about the unforseen. If we knew nothing was going to happen, then of course, we would not buy it. We buy car insurance, right ? We buy house insurance, right ? We don't buy this because we want to, we buy it to protect ourselves. And yes, many of us, like me, are insurance poor.

The consumer is un-aware, that most often, their insurance might not cover their sickness while away. But even if it does, you have a deductible. So for nothing else, you're covering your deductible.

One can't imagine the cost it is, for a helicopter to be flown out to your ship to take you away. And if you don't have insurance, you might have to settle for being flown to the closest island or city , like Miami, veruses all the way home. An agent's customer, who did not have insurance, had to be flown to Miami for $19,000, versus all the way home for $70,000.

Just so you know, I have customers who buy it, because they solely believe, if they buy it, it will mean they won't need it. So that's another way of looking at it ... Ward off the "bad".

Remember, insurance is about protecting ourselves ... our money ... our vacation. The way I look at it ... 6 months down the road, you're not going to look at that $ 79 or $ 179 pp insurance that you had to put out. It will be behind you and forgotten !

Clients ask, Why do I go to my port of embarkation, one day early ?

Many reasons ...
1) The LYH airport reminds me to remind clients, every time I am in there, to ask clients to fly out a day early !
2) I would rather get there, a day early, and get the worrying, of not missing the ship, over with !
3) I like to rest, the evening and morning, prior to my cruise, than get up extra early to catch my flight ! Even if I am driving or taking the train.
4) Extra day of vacation !

Please note, I've had clients, who had direct flights, and luggage was lost. Go figure ! But another reason, to fly in a day early.

Once, I drove to a port, 7 1/2 hours away. I did leave day before. Good thing ! As soon as I crossed the bridge, heading into hurt, a dear came off the hill, and landed in my grill. Like I tell everyone, I've been around for a while, cruising, and there are many things that have already happened to me, that I don't want to see happen to you.

Once, a group of us was flying out of San Diego. We weren't going the day prior, but that was when, one bought flights from the cruise line, and you were guaranteed to get to the ship, if flight was delayed. Unfortunately, we were going on a Hawaii cruise, and you can Not fly to Hawaii to join the ship in an American port, so if we missed the ship, our cruise would have been null. Though we were late, I could see we were going to make it, but I kept my fingers crossed.

Reminder ... We are never promised, that all will run smooth, going to our cruise. My opinion, it's better to think the best, however, prepare for that unknown, by getting there a day early, and have that part over with !

For some reason, I find, some people, want to fight the idea of going early or paying the extra expense of a night hotel prior (my mother always fights me, but then thanks me, EVERY TIME I make her go early). Going the night prior is like buying an insurance policy ... You buy it in hopes of never needing it, right ? You don't buy insurance because you want to, you do it to protect yourself. It's the same reason, for going one night prior ... And insurance policy that you hope you don't need !

So many clients take my request, and come back, thanking me, that they did not have to rush anywhere, the morning of their cruise. Don't you want this same feeling too ?

2012 Cruises, to and from, Quebec City

Click title for list of cruises

Next 2 weeks

I will probably be away from the computer for next 2 weeks. I'm headed to Fla ... my mom had back surgery.

Happy Valentines Day !

This months Vacation Quote and Travel Tips

These were sent in, this month, by Vivian's customers.

Vacation Quotes of the Month

"The magic is as wide as a smile and as narrow as a wink, loud as laughter and quiet as a tear, tall as a tale and deep as emotion. So strong, it can lift the spirit. So gentle, it can touch the heart. It is the magic that begins the happily ever after."
Author: Disneyland Imagineer. Sent in by Emily F, Orlando, FL

"A wise man travels to discover himself." Author: James Russell Lowell. Sent in by Joseph C, Atlanta, GA.

"Find what brings you joy and go there." Author: Unknown . Send in by Tabatha L, Lynchburg, VA

"How beautiful it is to do nothing and then rest afterward." Author: Spanish Proverb. Sent in by Harry K, Charlotte, NC

"Our memories of the ocean will linger on, long after our footprints in the sand are gone." Author: Unknown. Sent in by Frances E, Los Angeles, CA

This months Travel Tips.

When you go to Alaska, do not miss going to see Mendenhall Glacier in Juneau. And consider a cruise that includes Glacier Bay or Hubbard Glacier; they’re beautiful ! Helen R, Dallas, TX

Remember to call Vivian for tips on tours and transfers to the ship. We saved a lot of money on our Western Caribbean cruise. Jackie M, Greensboro, NC

The best way to see the islands of Hawaii is by cruise ship, for real. No flying from port to port. And why miss seeing other islands, after you go all the way to Hawaii ! Henry K, Lynchburg, VA

If you have the time for a 2 week cruise, and doing the Panama Canal, remember to look at the ports for the cruise you choose, and consider including Mexican Riviera ports, so you can get both cruises in as one. Kelly R, New York, NY

I take almost everything but the kitchen sink on my cruises, because I like to feel the comforts of being at home, when I need something. It’s turn out beneficial for me, to remember such items. Example: Rubber bands, safety pins, cotton, baggies, umbrella, binoculars (and others) … And Vivian‘s laundry bag. Nancy S, Lynchburg, VA

Vivian asked customers, Share stories to help remind cruisers to buy their Carnival Early Saver rate from an agent you can trust versus the internet !

Click Title to see "current" Carnival Early Saver Rates. Remember, buy from a travel specialist, not from the internet.

Vivian asked her own cruisers, What had they heard, that could help cruisers be more aware, that they'll want to purchase their Carnival Early Saver Promotion cruise, though an agent you can trust versus through the internet ?

I had so many responses to this question. 90% of the responses, came from the Lynchburg area. I chose only 10 to share.

We always choose to buy our cruises from Vivian, so that we know all the penalties, if we were forced to cancel our cruise before final payment. From viewing comments online, many cruisers are apparently not aware of all the rules that come with buying a Carnival Early Saver rate. Angela M, Lynchburg, VA

Friend from work, whom I suggested to call Vivian, didn’t take my suggestion. He soon discovered, they had bought a Carnival Early Saver rate, and could not just get a refund on their deposit. Kendall N, Madison Heights, VA

I tell my friends, over and over, don’t buy from the internet, if you ever decide to go on a cruise, call Vivian. A co-worker told me, her husband just bought from Carnival direct. I, myself, had just bought a Carnival Early Saver cruise from Vivian, so I purposely asked, if they too, had booked early enough, to get in on this savings ? She had no idea what I was talking of, so her husband called Carnival. Yes, they had, but just now learning of it’s rules, and not so happy they opted not to “hear” my advice. I so badly wanted to say, I told you so, but their anguish gave me hurt for them ! Vivian, I’m sure many of your customers tell their friends and family, to call you … And like you always say, it’s not till they have a problem, do they think they need someone. But like buying Trip Cancellation Insurance, why not do yourself a favor, and protect yourself upfront ! Alita G, Lynchburg, VA

We had already purchased our cruise with Vivian, when friends we invited (to call Vivian) to join us, didn‘t tell us, but bought our same cruise, on the internet. They had not confirmed with work, that they could have this time off, and was unaware that their deposit was non-refundable. Joseph K, Lovingston, VA

My co-workers know we buy our cruises from Vivian. So I was shocked to learn, when one of them told me they had just bought a cruise from the Internet. I was later shocked to learn, they got burnt on a Carnival Early Saver rate. It is stressful, for me, just to hear it. Lawrence T, Monroe, VA

I tell my friends all the time, to call Vivian to buy their cruise. I have one friend, who believes, no matter what I tell him, that he can get a better rate online. I keep telling him, one of these days, this concept is going to catch up with you. Sure enough, he bought a Carnival Early Saver rate, to quickly learn, he didn’t know the rules he needed to know, before making that purchase ! Sad thing is, he bought from Orbitz, when he could have gotten the same rate from Cruises Inc, since Vivian reminded me, they are a part of the company who Orbitz (and others) buy from. Jennifer K, Hurt, VA

A friend from work, told me they bought a Carnival cruise direct from Carnival’s website, but not till, they discovered they had a problem. They didn’t know, that you could not book your cruise with your nickname. Joseph R, Appomattox, VA

Some friends invited our son to join their family on a cruise. I was under the impression the wife was taking my suggestion, and purchasing this cruise from Vivian. Soon discovered, she felt she could just do this all by herself, by buying direct from Carnival‘s website. I did not know the wife was buying a Carnival Early Saver rate, nor that the wife was unaware of the rules, nor did she opt to buy any Trip Cancellation Insurance. Within a week, due to medical issues, we needed to cancel our son. It was then, we made all these discoveries. And even had she chosen to purchase Carnival’s insurance, it did not cover pre-existing medical, as Cruises Inc’s Trip Cancellation insurance would have, had it been purchased up front. Douglas L, Goode, VA

Though I understand Carnival Early Saver rates have rules that other cruise purchases might not, why would anyone take a chance in buying their cruise without an agent, with all the horror stories you hear. Cindy H, Amherst, VA.

I wish that the Internet co’s had to “tell” where they buy their cruises from (when they do not buy direct from the cruise line) ! This way, people might choose to seek out that agency, and discover, they can buy direct. It’s sad to hear all the horror stories, especially from small town cities, who just don’t seem to realize, the internet is not the way to go when buying a cruise ! Mike L, Altavista, VA

Thank you, for continuing to help your friends and family, and suggesting they also turn, to an agency they can trust for their travel needs.
I too, am sad, just listening to these stories.
More interesting, to me, is that the majority of responses I received on this topic, came from my cruisers of the Lynchburg area.
About all any of us can continue to do, is to continue to remind friends and family to turn to an agency for travel !
Vivian M Webb

Vivian asked past participants, Why should others choose to join Royal Caribbeans Webinar on February 28 ?

Vivian asked past participants, who attended the last destination seminar with Anthony Meloro, Why should others consider taking this Webinar (from the comfort of your home or office) with Royal Caribbean, to learn more about Baltimore or Cape Liberty, NJ ?

I appreciated having the opportunity, making me aware, these cruises were there, to include, being able to learn of this info, right from my home computer. Sally N, Richmond, VA

I had only looked for cruises from Norfolk, in the past, which are few and far between. Nice to know there are cruises, all year, from Baltimore. Samantha G, Norfolk, VA

I just enjoyed “hearing” about the available cruises, close to home. And the suggestion on taking the train, makes a port like NJ, not so far away after all ! Lida F, Lynchburg, VA

I just wanted to hear more about the cruises from NJ. Cause we always prefer to take cruises from NY or NJ. Antonio S, New York, NY.

Having a webinar, such as this one with Anthony Meloro of Royal Caribbean, gives others the opportunity to learn more about the available cruises. And it also shows, how Royal Caribbean is here, in helping to support cruisers, in giving them this type of needed insight. Vivian M Webb, Cruises Inc.

Come join us for Anthony Meloro's next "Close to home, East Coast" destination seminar, February 28 at 7pm. Please email for instructions for joining. vwebb@cruisesinc.com (please put your name in subject line, along with name of webinar. See You "virtually" there).

Vivian asked her customers, Why Royal Caribbean’s Vision of the Seas ?

Click Title to learn more about the Vision of the Sea (Take a virtual tour, watch video, etc).

From Royal Caribbean: From Alaska to Hawaii, Mexico to Asia, our worldly Vision-class ships can take your curiosity just about anywhere. Spend an afternoon by the pool at the adults-only Solarium, complete with retractable roof. Or find your next great adventure at the bungee trampoline, rock-climbing wall, and mini golf course. When the sun goes down, enjoy fine dining and a Broadway-style show. On Splendour of the Seas® this fall, exciting new renovations bring even more to love onboard, including 100 new balconies, an outdoor movie screen, and an array of new dining options. On the beautiful Vision of the Seas, you'll never lose sight of why you came onboard – thanks to endless windows that immerse you in the coastal scenery and wide open sea. More relaxing moments can be had at the VitalitySM Spa, boasting treatments from massages to acupuncture, or at the sunlit Solarium pool – the perfect adults-only retreat. At-sea adventure more your style? Then try you luck at the Casino Royale®, catch a spectacular Broadway-style show, or see what the evening holds at eight bars and lounges across the ship. It's all here – on one amazing vacation.

Vivian asked her customers, Why Royal Caribbean’s Vision of the Seas ?

It’s a great size ship. Not over large, and of course, not small. Not too elaborate, like some of RCI’s new ships. Easy to get around. George F, Orlando, Fl

This ship had all the needed amenities. Their children’s program was very good; My kids had fun. Lillian F, Orlando, Fl

My experience on the Vision was a 14N cruise across the Atlantic, from Belgium to Boston, several years back. We had a great time. I loved going to the Solarium area each morning, quietly having my coffee, and putting some thoughts (usually work) on paper, as my friends slept in. We had 3 in our room … with the 3rd being on the sofa (me), which was so much better, at my age, than being on a bunk. I also enjoyed my 4 days at Sea … quiet time … get one’s thoughts together. As always, I loved the shows, the meals, and more importantly, the ports of calls offered (Amsterdam, Paris, Scotland (we saw the Tatoo), Ireland, and others). Vivian M Webb, MCC, Lynchburg, VA

Isn't it time to plan Your Royal Caribbean, Vision of the Seas cruise ?

Vivian asked her customers, Why Panama Canal ?

Click title to learn more about the Panama Canal.

Vivian asked her customers, Why Panama Canal ?

The second time we took the Panama Canal cruise, we took our kids, to give them an opportunity for a little history, while on vacation. It’s important for us to give our kids new experiences. Matthew O., Little Rock, AR

What a great experience in viewing the locks from the ship. I know this is a cruise we will choose to do again. I'm so glad we took Vivian's advice, and choose a balcony cabin. Sally K, Los Angeles, CA

Friends invited us to join them, so we weren’t really choosing to go because of our desire to see the Panama Canal. I’m so glad our friends invited us. It’s an experience never to be forgotten. Jack L, Orlando, Fl

I wondered how hot it would be, being outside, going through the canal. But that morning was wonderful. Hope to do this cruise again some day. Anita F, Bolder, Co.

We weren’t able to do a 14 or 15 night and go from East Coast to West Coat (or vice-versa). Vivian expressed that the East Coast side of the Panama Canal was the best part to see and we would be pleased with only a 10 night cruise. We were very pleased. Angela R, Lynchburg, VA

Vivian suggested looking at the ports of call, when deciding which Panama Canal cruise we wanted. Choosing, based on this suggestion, gave us the opportunity to choose a cruise that gave us places we had never been before. Great cruise. Kevin T, Lynchburg, VA

I've probably been 5 times on a Panama Canal cruise. I've been with Carnival, Royal Caribbean, Holland America, and with cruise lines that no longer exist. I've been all the way through the canal, from West Coast to East Coast, and I've done cruises that only included a partial. Doing just a partial is fine, with the East side offering the better viewing locks, and because the cruise line offer tours, that can take you on a boat to go over to the West side. One can either choose the lowest price cruise, or dig deeper, and choose a cruise, giving you ports you've been to. I think I enjoy the cruise more, when it includes a stop in Costa Rica and in Panama. It's a great opportunity to see part of our history, with taking a Panama Canal cruise. Vivian M Webb, MCC, Lynchburg, VA

Isn't it time to plan your Panama Cruise today ?

Vivian's customers reply ... Why I love a Carnival cruise

Every time we cruise Carnival, the food and service is great. We usually choose the ship based on itinerary. Amanda C, Hollywood, CA

They are the “fun ships” and that’s our experience … Fun ! Mark F, Dallas, TX

The dining room staff is always so pleasant and adds fun to our dinner table. I love it when they have the dancing in the dining room, especially the ones that include the customers. Marie W., Daytona Beach, FL.

I love watching everyone else get involved in the activities, and me only watching, and still have loads of fun. Fred S., Charlotte, NC

Though I’ve cruised on several cruise lines, I return to Carnival when we take the kids. My kids love the excitement and fun. Samantha G., Colorado Springs, CO

Many activities are offered from me to choose from. I’m not an outdoors type person, but I still love to go watch the activities. Olivia F, Augusta, GA.

I love the water slides and all the fun we have, each day, pool side. We enjoy having the bands playing. Gary N, Boloxi, MI.

I love there’s a ship close to home. Norfolk, Baltimore, and even New York (Just a train ride away). Kashandra L, Washington DC.

My kids love the children’s program, and can’t wait to go each day, to include, the new friends they make. They continue to keep up with their new friends, upon returning home. Some of the parents and kids have even come join us on other cruises. Vivian handles all the cruises. Hannah L, Denver, Co.

My first cruise was a Carnival and I’ve never chosen to go on any other line, cause we loved it, and keep loving it, with every cruise Vivian books for us. Sarah M, New York, NY.

I've been on 20+ cruises with Carnival. Not all cruises are alike, however, overall, I do enjoy the service and the food, and all the fun it brings. The dining staff seems to really want to get to know you. I love it, when I say to them, I wish I had ordered da-da-da, and they have already brought one out, because they knew I would want it. I'm a true soup person when I'm on a cruise, and I seem to enjoy theirs. They also have that new chocolate "signature" desert, which truly is good ! And they remember that I want coffee and water with my meal. Your Cruise Specialist, Vivian M. Webb

Vacation Quotes and Travel tips for the Month - What Cruises Inc customers are saying

Vacation Quote and Cruising Tips for the Month …

First ... Vacations Quotes for the Month ... Sent in by Cruises Inc customers

A vacation is having nothing to do and all day to do it in (Robert Orben). Given by Samantha L, Orlando, FL

A vacation is what you take when you can no longer take what you've been taking (Earl Wilson). Given by Gary N, Boloxi, MI

If you tell me you can‘t get away … Bye, I’ll miss you ! Written by Olivia F, Augusta, GA.

If I can’t see the world today … I’ll try better tomorrow. Written by Kashandra L, Washington DC.

If work gets in your way of taking vacation … Quit. Written by George F, Charlotte, NC.


If there’s not time for travel … Why do I bother working ? Written by Hannah L, Denver, Co.


Valuable "Vacation tip(s)" for the month ... Sent in by Cruises Inc customers.

Don’t ever fly from East coast to West Coast without going in at least one day early. One reason, you might miss the ship and second reason, to be more rested. Alfred K, Newport News, VA.

I love the Cruise Express bus to get to Ft Lauderdale or Miami. I would rather not drive, and why pay for the parking. Samantha L, Orlando, FL

If you take a Hawaii cruise, be sure to fly into Honolulu at least 2 days prior, so you can take a tour to the Polynesian Culture Center (a must). Samantha G., Colorado Springs, CO

I love taking the train from Lynchburg to Baltimore, to Cape Liberty (NJ), or to New York. Keith L, Lynchburg, VA

If you love casino’s, if your cruise leaves from Fort Lauderdale, remember to stay at the Hard Rock Café. Amanda C, Hollywood, CA

When I’m looking for a hotel in my embarkation port, I usually look for a Marriotte. I’ve never had to worry that it was not a nice hotel. Mark F, Dallas, TX

I asked my clients ... What do you love about a cruise vacation and/or a land tour/all-inclusive ?

Why I love cruise vacations ...

Apparently I think cruising is the best vacation ... I've been on 113 cruises. Vivian M. Webb, MCC

It is the only vacation that I can truly escape from the “real world”, helping to get back a little sanity ! Samantha G., Colorado Springs, CO

I love that you pay one price and everything I need is included. And that I know the price and pay for it before I leave. Amanda C, Hollywood, CA

It’s all about no phones ! I don’t take my cell phone nor my computer. Mark F, Dallas, TX

I love all the food options on the menu, and not having to pay for each thing you order. And ordering more than you want, so you can pass it around for all to enjoy. When you have teenage boys, this is a plus for us ! And for my younger kids, if they don’t like it, I have no problem with them leaving it on the plate. Marie W., Daytona Beach, FL.

I love all the music and the dancing opportunities. Fred S., Charlotte, NC

I still love the “set dining time” on a cruise. 1st, I don’t have to decide where the group will dine tonight, like on land. And, I don’t have to remind my group to show up for dinner. If they don’t want to show, that’s their option. Jack M, Philadelphia, PA.

I love the option of doing a few things my wife likes to do, like shopping onboard together, then she turns around and does things I like to do, like gambling in the casino. It’s a great opportunity to enjoy things we each like, together. Jeff N., Atlanta, GA.

I like having a daily schedule and not having to figure out what I wish I might want to do. And then having the option to do all or none. Marion K, Biloxi, MS

It’s a great opportunity for my husband and I to get away for some alone time. And to meet new friendly people, every where we turn. Harriett M, Boston, MA

For me and my family, it’s the only vacation I will choose. Everyone comes home happy. George F, Charlotte, NC.


Land Tour Packages/All-Inclusive

I have not taken a total true land package before. I have visited several All-Inclusive resorts, to get to know these resorts, when I was in port on my cruise. I did take a guided tour in Greece once, which I loved, but it also included a cruise ! There are tour operators out there, that will offer cruise & land tour package combos ! These are nice; Best of both words.

Sometimes I like to go to one place, but not often, so we choose All-Inclusives as a change. Samantha L, Orlando, FL

When you choose a Tour Operators like Globus or Trafalga or Tauck Tours, you experience, first hand, their knowledge and their love, for the destination you are taking on their tour. Olivia F, Augusta, GA.

I prefer guided tours, versus going off into the foreign countries on my own. Gary N, Boloxi, MI.

I love All-Inclusive resorts, because it’s all included ! Kashandra L, Washington DC.


Which vacation will you take next ?

December Destination of the Month: Alaska

As mentioned, my favorite cruise vacation of all, and destination is, Alaska ! My first time there was in 1977, and my last time there was 2 years ago, and I’m already planning to go again in 2012. Why do I love Alaska ? I love the mountains. I live in Virginia, with mountains all around me. I love the snow on top. I feel, here in VA and in Alaska, it brings me peace and serenity. For me, if you get to see any of the animals in Alaska, this is just a plus feature. I’ve seen the salmon run, eagles, bear, moose, puffins, other Alaska birds, fox, deer, goat, and I’m sure others. I don’t feel Alaska is the same hussle and bussle, like going to the Caribbean. Though it can be cold, such as if, it’s raining, it doesn’t seem to bother me as much, as when it is cold in VA. For the most part, I’m onboard the ship or in a van or train, so if there’s any unpleasant weather, it can’t actually get to me. I love the trains in Alaska, but I love trains anyway ! The glaciers and the caving of the glaciers are fantastic. I love to shop in Alaska too ! I have throw rugs, salmon painted pictures, Russian dolls, Alaska jewelry, firs, and more. I’ve been to fish cooking classes in Alaska and I love to go up on the tram in Juneau and have Dungeness crab in their restaurant, looking over Juneau. I’ve been salmon fishing, and had the salmon mailed home. I’ve gone crabbing in Ketchikan, to include taking a tour on one of the boats from the show “Deadliest Catch”. I’ve been to Iditarod camps and ridden a dog sled. I’ve taken float plane trips as well as helicopter rides and landed on the glacier. I’ve paddled a canoe near a glacier, and seen the big tail of a whale. as close as 100 yards away. As those who are happy to go to the Caribbean every year, I could go to Alaska. If you've yet to go to Alaska ... Don't put this off another year. It's really worth it. Your Cruise Specialist, Vivian M. Webb.


A few of my Customer experiences in Alaska:

I loved going to the Red Dog Saloon in Juneau and the Red Onion in Ketchikan. After shopping, all our friends met there for a meal and drinks. Samantha L, Orlando, FL

My most fun time, was going into the National Park in Denali. So many bears that day. Olivia F, Augusta, GA.

I love all the fishing opportunities in Alaska. Gary N, Boloxi, MI.

Jewelry shopping in Alaska, like in the Caribbean, was the most fun for me. Kashandra L, Washington DC.

I thought I would only go once to Alaska, but like Vivian, I loved it so much, I have been 2 more time. The airfare might be a little higher going to Alaska, but the cruise itself, doesn’t seem to be higher than going to the Caribbean. I keep going back, because I’ve yet to do all that is available, like river rafting. George F, Charlotte, NC.

The picturesque views were everything my friends had told me it would be. Hannah L, Denver, Co.

I loved the trains in Alaska. Believe it or not, the different trails reminded me of the different train tours in Australia. Alfred K, Newport News, VA.

I think it is so great to go up to Alaska to see all the sites, yet not have to live as rugged, as in a tent, to do this … But instead, come home to my ship each night. Sarah M, New York, NY.


Call Today. Getaway in Alaska ! Ships sell out quicker than you think ! It's a popular destination. So many great deals. I found one for May 13, on Holland America for as low as $ 599 pp. I can't turn it down, I'm going. Will be my 12th time there ! Click title for details.

Why choose Adventures By Disney ? Insight for your enjoyment

Click Title for Adventures By Disney Brochure

So far … I, nor any of my personal customers have ventured though Adventures By Disney. I have many clients who love Disney World/Land products, and truly believe, if they want to see other parts of the World, leaning more about Adventures By Disney, might stir ones interests.

(added 12/23/11) An associate of mine, Michelle B of Fla, shared with me today: I have personally done Adventures By Disney Viva Italia and it was fantastic in every way. I then booked clients after my trip and they had the very best things to say. Disney may be but provides first class everything. Another associate, Peggy B of Massachusettes: I have a client booked to do Alaska this summer with her grandson. She took another Grandson on Tauck tours in Rome last summer. Tauck Tours have an excellent reputation. This year she considered both Tauck and Disney for Alaska.

I looked on line for some reviews and found this insight on All Ears Reviews.

* Adventures by Disney lives up to Walt's vision of providing a vacation that the entire family can enjoy together.
* Our adventure was truly an amazing (magical) experience, and a memory that we will treasure always.
* The red carpet is really rolled out !
* The tours went off like clockwork.
* As you would expect from Disney, all the details are taken care of for you. Ex. Bottled water and snacks when you need a little something; Ponchos if it rains.
* All the tours, meals and hotels were excellent
* The guides keep you very busy. There’s so much to see. There is some down time.
* The guides are fantastic. They keep you moving and kept us managed and coordinated.
* Most of the tours and events we did were private events, just for our group. Ex. If we were on a farm, there were no other groups there.
* I did not object to the cost. Though I knew Disney could be higher than many other tour company choices, for my family, I wanted to make sure, we would receive the same type of quality we receive when going to Disney World and with Disney Cruises. I believe Adventures By Disney offered us the most value with all the experiences and attention to detail, that they gave us.
* Disney recommends that you add on a day at the beginning or at the end, so that you have some time to do your own adventure. I too agree.

My recommendation from what I've been reading ... You won't go wrong with choosing an Adventure By Disney.

Why choose a Holland America cruise ? What Cruises Inc customers are saying:

I love the décor; The art onboard the Holland America cruises. We take at least one day of each of our cruises, to walk around the ship and try to see all there is. Samantha G., Colorado Springs, CO

High Tea time is the most relaxing for me and an opportunity for us to meet and visit with new travelers. Amanda C, Hollywood, CA

Though we have taken our grandchildren on Holland America, we appreciate that many of the guest are an older crowd of our same age and seem to be adverse travelers like ourselves. And they too, seem to turn in early, leaving the ship basically quiet for our sleeping needs. Mark F, Dallas, TX

When I think of my Holland America cruises, I think of my favorite dishes: Bolognese Spaghetti, salad bar, bread pudding, and ice cream at lunch. Some of these are also offered up till 11:30pm in the café. Marie W., Daytona Beach, FL.

We appreciate that Holland America is traditional enough to require dressing up on formal nights, not like other cruise lines who allow shorts. Fred S., Charlotte, NC

Years past, the service in the dining room was totally “white glove” service, like country club style. Holland America today, continues their great service, but it’s nice the staff can intermingle more and it not be as rigid for them now. Jack M, Philadelphia, PA.

My reason for choosing Holland America is it’s value pricing with their exotic destinations. We prefer longer that the 7-14 night traditional cruises and other than the Caribbean. Jeff N., Atlanta, GA.

I enjoy some of the game shows they offer, that’s usually available after dinner and before the nightly entertainment. These can be very entertaining, along with the anticipation of the added excitement these games can bring. Marion K, Biloxi, MS

I travel solo. I feel comfortable on a Holland America cruise. I meet so many nice travelers, bringing lasting memories, on each of my cruises. Harriett M, Boston, MA

WORLD TRAVEL HOLDINGS NAMED 2011 "ELITE TRAVEL PARTNER OF THE YEAR" BY NORWEGIAN CRUISE LINE

December 5, 2011

World Travel Holdings (WTH) - the nation's leading cruise retailer - today announced that it has been named Norwegian Cruise Line's 2011 "Elite Travel Partner of the Year." The company, which includes CruiseOne, Cruises Inc. and numerous other brands, was chosen for its overall revenue, year-over-year growth and commitment to the Norwegian brand.

In presenting WTH with this recognition, Kevin Sheehan, Norwegian Cruise Line's president and chief executive officer, said "in 2011, we renewed our commitment to the travel agency community with the introduction of Partners First, our corporate philosophy of putting travel partners first. Norwegian Cruise Line's success relies on the support of our travel partners and we appreciate their dedication to our brand."

In late 2010, WTH's home-based division - which encompasses CruiseOne franchisees and Cruises Inc. agents - held its annual National Conference aboard Norwegian Epic. That event was the largest in the companies' history and was instrumental in building upon WTH's relationship with the cruise line, providing firsthand product knowledge to attendees and offering top producers unprecedented access to the Norwegian Cruise Line team.

In accepting this year's award, Brad Tolkin, Co-Chairman and Co-CEO of WTH said "I am honored to accept this prestigious award on behalf of the WTH employees, CruiseOne franchisees and Cruises Inc. agents who embraced this relationship and really made it happen in 2011. We deeply value our partnership with Norwegian and know that their commitment to us has been critical in achieving a mutually successful partnership."

Dwain Wall, Senior Vice President and General Manager of CruiseOne and Cruises Inc., added "Norwegian Cruise Line has taken its commitment to the travel agency distribution model to new levels in 2011 with their Partners First initiative. As an organization, WTH appreciates all that Norwegian continues doing to help us be successful. This award signifies what two like-minded companies can achieve together, by supporting each other in every possible way."

Introducing a Whole New World of Cruise Rewards - Norwegian Cruise line

From Norwegian Cruise Line ...

"We are thrilled to announce the details of our updated Latitudes Rewards program for our loyal guests. We want your clients to know how much their loyalty is appreciated and to show it in even more rewarding ways ...

With this new program, cruisers will earn points in multiple ways and move up to the next tier faster. We've added new, exclusive offers and onboard benefits. And, we've created an easy-to-access online site so members can review their cruise history and tier status anytime ...

Loyalty certainly has its privileges and now it's even more rewarding. "

NEW POINTS SYSTEM:
1 cruise night = 1 point
1 cruise night in a suite or villa = 1 additional point per night
1 cruise night on a sailing booked 9 months or more prior to sailing = 1 additional point per night
1 cruise night on a sailing booked with monthly Latitudes Insider Offer promo code = 1 additional point per night


SOME ADDITIONAL HIGHLIGHTS:With Rewards Points, every night counts, so members earn more with each cruise they take
Members will also receive a new monthly Latitudes Insider Offer
Member benefits (depending on tier level) include items like priority check-in status, special onboard discounts throughout the ship, members-only cocktail parties and much, much more

Press on title and view more info

WOW, makes you want to book another Norwegian Cruise TODAY !
Share how you feel about this new program ..

Carnival Cruise Giveaway - Sign up today

Click title.
Join facebook group … See & click on Cruises Inc & Carnival Cruise give-away link … !

10 Things to know about a DRA Dude Ranch

When I first entered into the travel industry, after recieving a "travel agent" certificate, 21+ years ago, I first went to work as an "outside travel agent" for a local agency, here in LYH (My time here was short lived, and I soon discovered I wanted to be a cruise only specialist, and discovered Cruises Inc). Anyway, while there, my first customer, who is still one of my "Top" cruise clients today (Linwood A, Lynchburg, VA), called me for a Dude Ranch. Just seeing this article, brought back memories.

Click title to read insight.

Five-Week Bow-to-Stern Revitalization on Royal Caribbean Ship - Splendour of the Seas

Also bringing, 124 New Balcony Staterooms

Royal Caribbean International will mark another industry first with the introduction of iPad mobile digital devices in every stateroom onboard the newly revitalized Splendour of the Seas. The hottest tablet on the market empowers guests with an additional medium by which to receive, retrieve and use information on their cruise vacation. With a touch of the screen, guests will be able to access the daily Cruise Compass of events and activities; personal daily itineraries, including shore excursions; monitor their onboard account; order room service; view restaurant menus; access the internet; and watch movies. The iPads will be available beginning mid-February 2012 on Splendour of the Seas before being extended to all Vision-class ships when each undergoes revitalization in the following two years.

"Based on consumer research, Royal Caribbean is adding the iPads to greatly enhance guest communication, interactivity and to continue to offer industry leading technology that helps enhance the guest experience," said Lisa Bauer, senior vice president, Hotel Operations, Royal Caribbean International. "This is just one of the many exciting ways that Royal Caribbean continues to provide our guests with the ultimate cruise experience."

The iPads, which will feature English and Portuguese when they debut on Splendour of the Seas, will offer guests the opportunity to access all of their information not only from the comfort of their staterooms, but through the pervasive WIFI also being installed throughout the ship, which will enable guests to enjoy the iPads wherever they go onboard.

In addition to the iPads, Splendour of the Seas, which emerges from dry dock on Nov. 25, 2011, also will have an array of new stateroom amenities such as flat screen televisions, new bathrooms, and completely remodeled interiors, including luxurious new linens and furniture, as well as an additional 124 balconies. The ship also will be outfitted with the award-winning digital wayfinding technology that can be found on the line's acclaimed Oasis-class ships.

The newly revitalized Splendour also will debut new dining options including the Asian Izumi restaurant; the line's signature steakhouse, Chops Grille; the Boardwalk Dog House hotdog counter; the Park Café deli-style restaurant; and the exclusive Chef's Table dining experience. Royal Caribbean also will introduce a new à la carte menu in the Viking Crown Lounge that will offer guests the opportunity to enjoy bite sized portions of their favorite classics. Additional Royal Caribbean signature innovations debuting on the ship will be the Royal Babies and Tots Nursery, a Diamond lounge, a Concierge Lounge, a Britto Gallery featuring works from Brazilian pop-artist Romero Britto, the new R-Bar as well as a reinvented Centrum experience.

Upon completion of the refurbishments, Splendour of the Seas will sail a trans-Atlantic voyage on November 25 from Lisbon, Portugal to her seasonal homeport of Sao Paulo (Santos), Brazil. From there, she will offer a variety of South American itineraries that take advantage of the summer season in Brazil.

Royal Caribbean International is a global cruise brand with 22 innovative ships, calling on more than 270 destinations in 72 countries across six continents. The line also offers unique cruise tour land packages in Alaska, Canada, Dubai, Europe, and Australia and New Zealand.

Royal Caribbean provides a world-class vacation experience with a wide range of signature onboard amenities, entertainment, and award-winning family programming. The cruise line has a 40-year history of giving guests the Royal Advantage - the most innovative cruise ships, exciting itineraries to popular destinations, and world-renowned friendly and engaging Gold Anchor Service.

Royal Caribbean has been voted "Best Cruise Line Overall" for eight consecutive years in the Travel Weekly Readers' Choice Awards.

WOW, all this sounds exciting and I know I can't wait to sail on her again. Please share your thought on all these new amenities aboard the Splendour.

YOUR Personal Benefits of Travel

The values of a vacation are enormous for YOU !
Please click title and view article in reasons which benefit YOU !

Even the anticipation of vacation travel generates an increase in positive feelings about one’s life as a whole, family, economic situation, and health. (Gilbert, D. & Abdullah, J.)

Another great article: http://www.ustravel.org/sites/default/files/page/2010/02/benefits_of_travel_08_pdf_87080.pdf

Have you planned your 2012 vacation ? What are you waiting for ?

Black Friday - Why not give the gift of travel

Black Friday - Great Christmas Gift >>>Why Not … The “gift of travel” !
Great opportunities !

Friday, available for YOU … 11am-5pm Eastern Time.
(434/800) 237-3832, press 6, then 61, booking today !

Search Your cruise now and be ready with CC in hand: www.SearchMyCruise.com

Royal Caribbean - “Exclusive” to Cruises Inc. Book Nov 25-29. Up to $225 onboard credit. 3-5 Night Itineraries = $50 OBC per stateroom; 6-9 Night Itineraries = $100 OBC per stateroom; 10+ Night Itineraries = $200 OBC per stateroom.
* OBC: ANY Royal Caribbean cruise departing between January 1 – June 30, 2012 (Book ocean view and above).
* Reduced Deposit: All Royal Caribbean ships and sailings open for sale (outside of final payment). NOTE: Bookings that do NOT apply to OBC offer can still take advantage of the Reduced deposit offer (Book any category).

Royal Caribbean - “Exclusive” to Cruises Inc. Book by Dec 15. Book a balcony or above category stateroom and receive a Complimentary Spa Treatment! Any Alaska Cruise or Cruisetour sailing departing between May - June 2012

Royal Caribbean: More sales going on. Find your cruise, then call to see if it’s on sale during Black Friday: www.SearchMyCruise.com

Azamara Cruises: $500 per Stateroom Onboard Spending Credit, on Holiday sailings, for bookings made from November 25 through November 30, 2011 in a Club Oceanview or higher stateroom category. For Select Holiday Journey and Quest sailings for 2012: Valentines, Easter, Mothers Day, Fathers Day, Thanksgiving, Christmas and New Years.

Carnival: If you are Military, book by November 30, 2011 and receive up to two additional cabins for your friends and family at the same Military rate. The offer is available on select ships and sailings through April 30, 2013.

Carnival: West Coast Residence rate (Residents of California, Arizona, Nevada and Utah). Sail on west coast cruise from January 2012 – May 2012

Carnival: More Sales going on. Find your cruise, then call to see if it’s on sale during Black Friday: www.SearchMyCruise.com

Celebrity Holiday Special on Celebrity Summit, for families of 3 and 4 in same stateroom, as low as $ 953. Dates: Dec. 17, 24, & 31.

Celebrity: Reduced airfare, for 12-Night Mediterranean Cruise onboard Celebrity Solstice® - Barcelona roundtrip, June 19; July 1, 13, 25; August 12, 24, 2011 and 10/11-Night Eastern Mediterranean Cruise onboard Celebrity Equinox -
Rome (Civitavecchia) roundtrip, June 27; July 8, 29; August 8, 19, 29, 2011 … As low as $ 999 pp from select gateways. Includes r/t transfers to/from ship.

Celebrity: More Sales going on. Find your cruise, then call to see if it’s on sale during Black Friday: www.SearchMyCruise.com

Costa, "Black Friday" sale, feature its lowest rates of the season on select Mediterranean and Caribbean sailings. Cruise-only fares for 11-night eastern Mediterranean departures will start at $599 per person, based on double occupancy, and seven- to 11-night western Mediterranean cruises will begin at $399. The line's 10-night Caribbean cruises will start at $699. As part of the Costa offer, the line also is offering a $100 per person onboard credit for booking a balcony cabin on select seven-night Costa Concordia sailings or 11-night Costa Serena sailings.

Cunard: Sales going on. Find your cruise, then call to see if it’s on sale during Black Friday: www.SearchMyCruise.com

Disney Cruises: Kids 17 & under free, in same room with 2 full fare guests, on select Mexican Riviera cruise, from Jan 8 - Mar 4, in Cat 4A - 10C.

Norwegian: Book 11/23 - 11/29. OBC credits of up to $250 per cabin. Eligible sailings include three-day or longer voyages to Alaska; the Bahamas and Florida; Bermuda; the Caribbean; Europe; and Hawaii.

Norwegian: More Sales going on. Find your cruise, then call to see if it’s on sale during Black Friday: www.SearchMyCruise.com

Oceania Cruises, Book Nov 25 - 26. 2 for 1 cruise fares on select sailings and free airfare on select sailings.

Princess: Alaska 2012 on sale.

Seabourn: Sales going on. Find your cruise, then call to see if it’s on sale during Black Friday: www.SearchMyCruise.com

SilverSeas: Sales going on. Find your cruise, then call to see if it’s on sale during Black Friday: www.SearchMyCruise.com


What better time to buy travel, then when it's on sale. Don't you agree ?

It’s time to get away and Sea The World … One vacation at a time

MSC Cruises - Are they for you ?

Out of my 110+ cruises, I personally have not had time to yet try out a MSC Cruise.
However, had one of my Top Clients call (Jennifer S of Randolph, VA), after seeing a great sales offer, and wanted to try it.

She just returned. I asked questions.

How was the cruise ? Nice, fine, good, relaxing.

How was the food ? Probably not the quality of Carnival, but fine. They had steak, chicken, Italian, at ever meal. A variety. Buffets good.

How as the service ? Good. Room service good, however, room service menu limited, to include no fruit for breakfast. However, room service was prompt and friendly.

How was the entertainment ? She said, this is where she felt they lacked. Mostly singing, dancing, and opra. She said there was a large group onboard … A group of followers to a band. She said, they have private music for the group, and maybe this is why, there wasn’t more entertainment on their cruise. Their shows were not upbeat like on Carnival.

How was the ship (MsC Poesia) ? Very Nice, pretty, clean. Italian décor. Sort of dark; greys and blacks.

Would you do a cruise with MSC again ? Yes.

Would it have to be great pricing like this time, or are you willing to pay the same price you pay on other cruises ? No on paying same as other cruises; It would have to be same type low pricing as this one.

Do I need to jump up and run out and start selling them, or cruise on them first ? She said, cruise them first.

Any last words ? One must like Italian to enjoy this cruise.

Thank you Jennifer S, Randolph, VA

For those who have not cruised on MSC Cruises, they offer many great offers. Click title for current offers. Then call me to manage your cruise (434/800) 237-3832, press 6, then 61 if booking today or 62, just to leave me a message to talk

WOW, is this another “travel pyramid” - Rovia/Dream Trip Vacations ?

I was at a jewelry show, this weekend, in Gatlinburg, TN.
There was a travel booth.

Didn‘t listen to their full presentation, however, sounded like, you pay a membership of $ 199.00, then $ 54.99 per month. And of course, they promise, they have the best price vacations. Made me think of YTB. Also said, refer 4 friends and something is free (?).

I was amazed at the consumers listening to the presentation, but I really didn’t see anyone buy anything. It’s so sad to watch, people who could get pulled into a possible scheme. It's the sole reason I got into this business (and joined forces with the "true" largest distributor of cruises, for Best Price Guarantee) … To help educate and protect the consumer !

Please note, Best Prices, does not mean, better prices. It means, they can get the same rate as you calling the cruise line or tour operators yourself.
Best Price Guarantee, means, that you can’t call another agency (nor even the cruise line), and get a better price. Rovia's flyer, nor the presentation, said this. Unfortunately, the consumer is unaware of the difference in verbiage.

I decided to share this company with my associates this morning, and one of them shared back, a “complaint link“ of this company, which is exactly what I was thinking.
Decided to share with you. Click title for insight.

If you have a complaint of this company, please help other consumers, by sharing here.

Villas of Distinction

One of our WTH brands … Villas of Distinction. Click title for current offers.

A luxury vacation villa in the Caribbean, Europe, Mexico, or Hawaii offers travelers a sumptuous, homelike setting, with services usually available only to the wealthy. Yet, remarkably, the cost per person at a vacation villa is often less than staying at a hotel or resort.

Enjoying their 20th year as the world’s premier luxury villa rental provider, invites you to indulge in the vacation of your dreams. Treat yourself to luxurious, yet affordable, private vacation villas in any of our more than 50 destinations around the globe. Their professional villa specialists are committed to catering to all of your needs, while providing you with exceptional service and expertise.

Have you tried a Villas of Distinction luxury product ? Please share.

Local Travel Agents telling twisted story in reference to Carnival Early Saver Rate ?

Talked with a local LYH person, whom I have been talking with, over last week, in reference to a cruise she wants in August of 2012. She proceeds to tell me, that I am asking, double the cabin deposit amount ($500), for the 7 night cruise she wants on Carnival, based on what another LYH agent told her of $250 (she mentioned a 2nd agent, but I don't really know what that agent told her).

These aren't the first time I've heard such twisted stories. Sometimes I believe the caller gets the info wrong and embarrased to call me back. Yet, other times, I have heard some true horror stores, with cruisers who have booked locally.

In reference to the Carnival caller ... The caller is planning to purchase a Carnival Early Saver Rate. The rules with having this rate, are many. First of all, to hold the rate and secure the reservation, you must pay the deposit in full, which is $ 500, for 2 people, on a 7 night cruise with Carnival, at time of reservation (To secure on day of purchase, this must be with a credit card). Second rule, this deposit is 100% non-refundable. Thirdly, there are no name changes. You can not fixed the spelling of a name, correct the booking to their real name, nor take out one person and add another persons name.

Sure, the caller can put down the deposit for only one person, which is $250, however, in return, the cabin becomes a single cabin, with this one person being billed "double" for the cruise and port charges (not double on government fees). Then later, a second person can be added with this second deposit of $250, and yes, the cost will then be divided in half. However, this was "Not" the scenerio provided to me, by this caller.

So what's going on here ? If the caller is telling me correctly, has the local LYH agent not explained to the caller, what only a $250 deposit will give them ? And again, what does it give them ? It gives them only one name to lock in for this cruise. It means the one person will show at a double cost in Carnival's reservation system.

Calling Carnival myself, Carnival claims, that when the second person puts down the deposit, the price will then automatically divide in half. Is that true ? Or, will the new price for 2 be what ever the new cost is, at the time of adding the second name and second deposit ? With this not being my customer, unfortunatly, it doesn't become my concern. Will Carnival offer this in writing ? No. If it were my client, as a National Carnival account, could I get this in writing, from higher ups, if in fact, this is true ? Yes, Cruises Inc could. Should, not having this in writing, concern the caller ? Absolutely.

Carnival Early Saver Rate is not something to fool around with, when one is 100% into penalty, at the moment of buying. And my recommendation, is to never buy a Carnival Early Saver Rate from the internet, not even ours, cause as mentioned, if you spell your name wrong, you are at 100% loss.

Just thinking of what could happen to this caller, if they go with the agency, which is only suggesting, to put down the deposit for one, literally sends me shivering. My first thought ... What if the second person decides, later, not to go, and now you can't go, cause you can't afford to pay double ? Well, guess the caller will be cancelling, and then loose this single $250 deposit. The magnification of what can happen, if a caller is told to wait on putting down the deposit on a 3rd or 4th person in a Carnival Early Saver Rate is trifold the disasters that can cost he caller ! Disasters raining on consumers, who do not know or haven't been told, scenerios of what can happen to them, happens way beyond how it is suppose to be, in this industry, if you're working with someone who knows the ropes.

Even the past 2-3 years, I've heard of local LYH agents who do not require the callers to put down the full deposit of their cruise, when traveling with a group. The $25 per person deposit, required by the cruise line to reserve space is for the agency to hold the space longer than 30 days. It's not the amount for the cruise to pay. Only a full deposit, guarantees the cruisers rate and space, so why "twist" the rules. And yes, there have been a few dissasters, here in LYH, per callers, the lack in deposit caused the group to loose their cruise ... Or ... The airfare or taxes went up on the cruisers ... Or ... No one in the group came up with the rest of the money to sail. What a "twisted" mess. I'm just shocked, these agencies weren't suide nor currently out of business.

Sorry, as an industry partner, all agents are here to provide clients insight that will not only benefit the client, but help protect them from the unknown and the unforseen (like the roommate deciding not to go or the taxes going up, or the fact, that the whole group might back out). The whole reason I brought Cruises Inc to LYH, 20 years ago, was to help callers from receiving misguided information. But sadly, even when you do share, callers will often trust their vacation with an agency that makes it all sound, "how they want to hear it". And like I told this caller, it doesn't change anything, just cause it "sounds" good to the ear, if your cruise is being bought under some "twisted" rules (by rules of the cruise line or just words you might want to hear).

Maybe in protection of this agent, maybe this agent just doesn't know where "twisting" can lead this reservation ? Or maybe this agent doesn't actually know the rules of these Carnival rates ? FYI, experience in this industry comes from many cruises sold and managed each year; It comes with years of know-how in dealing with these cruise lines; And it doesn't hurt, like with our position in the industry, to have a one-on-one personal National relationship when major issues arrise.

Long knowing, I can't call myself a true "sales person" in the travel industry. Meaning, I won't choose to sell snow to an eskimo, unless I first make sure the caller knows the full truth. For me, it's not worth getting a sale, if I must first "twist the rules", then later, have to figure out how to get out of this mess (To include, my company, nor the cruise line standing behind me, cause I knew better). Momentarily a sale may benefit someone, but in the long run, it can come back and hurt everyone, to include the agent who did the "twisting".

Sincerely, Vivian M Webb, CLIA Master Cruise Specialist

We're still not done with this storm season.

A new one to report.

Subtropical Storm Sean is located about 445 miles southwest of Bermuda. The storm is stationary with winds of near 45 mph. Little change in strength or motion is expected today.

Warnings and Watches: There are no Warnings or Watches in effect.

Cruise line itinerary changes - There are no changes we are aware of.

Click title for Bloombergs current story

In 1991, there were 2 hurricanes in Bermuda in the month of September, just after I first got into the cruise business. I had 2 cruises planned, to Bermuda, that same September. Would you believe, my 2 weeks missed both the hurricanes ! I do remember, that one of Royal Caribbean ships (maybe the Nordic Empress), received a lot of damage due to one of these hurricanes in September. I remember the story being told, was that a Celebrity Cruise Line ship (maybe the Meridian), sailed near by this RCI ship, in case the ship and her guest needed help.

Have you ever been near a hurricane, while cruising ? Please share your story.

Have you experiences any of the travel venues that won in the 2011 Travel and Leisure Awards for ...

It's always exciting to learn which travel venues win the travel awards each year.

Since most my life is aboard a cruise ship, the opportunity to stay in hotels and resorts, do not often come my way. However, in my 113 cruises ...

I've been to Santorini, Greece with a non-name brand Tour Operator, no longer in business (biggest reason to by Trip Cancellation Insurance which covers bankruptcy of a carrier!). Many pictures you see of Greece are showing a picture of Santorini. With the sun in the background and the houses against the side of the mountain. Residents actually must walk to get to their homes, because it's only a small cement path and no rodes. They actually have a jonnie house, at the front of the walk, because the walk is very far for the person who lives at the very tip.

I have been to Bali on a Royal Caribbean cruise, about 10 years ago, for 2 weeks, which also includes Singapore, Malaysia, and Thailand. Rice fields and personal home temples were of high scenery here.

I did take a 2 week cruise of Australia and New Zealand, however, I did not take the extra time to go to the Great Barrier Reef.

And of course, I have been many times to the Caribbean and Bahamas, with 5 times to Bermuda and 4 times to Hawaii's Big Island.

Which of the below have you had the opportunity to experienced ? What did you like most or least ?

TRAVEL + LEISURE WORLD’S BEST AWARDS 2011 WINNERS OVERALL
WORLD’S BEST CITY Bangkok
WORLD’S BEST HOTEL Singita Grumeti Reserves (Saskwa Lodge, Sabora Tented Camp, and Faru Faru Lodge), Tanzania
WORLD’S BEST ISLAND Santorini Greece
WORLD’S BEST LARGE-SHIP CRUISE LINE Crystal Cruises
WORLD’S BEST SMALL-SHIP CRUISE LINE Seabourn
WORLD’S BEST RIVER CRUISE LINE Tauck
WORLD’S BEST INTERNATIONAL AIRLINE Singapore Airlines
WORLD’S BEST DOMESTIC AIRLINE Virgin America
WORLD’S BEST TOUR OPERATOR/SAFARI OUTFITTER Micato Safaris
WORLD’S BEST CAR-RENTAL AGENCY Zipcar
WORLD’S BEST DESTINATION SPA Rancho La Puerta Fitness Resort & Spa Tecate, Mexico
WORLD’S BEST HOTEL SPA Sofitel Queenstown Hotel & Spa New Zealand


TRAVEL + LEISURE WORLD’S BEST 2011 HOTEL WINNERS BY REGION

CONTINENTAL U.S. AND CANADA
TOP RESORT Blackberry Farm Walland, Tennessee
TOP LARGE CITY HOTEL The Peninsula Chicago
TOP SMALL CITY HOTEL Eliot Hotel Boston
TOP INN Triple Creek Ranch Darby, Montana

HAWAII
TOP RESORT Four Seasons Resort Hualalai Hawaii, the Big Island

THE CARIBBEAN, BERMUDA, AND THE BAHAMAS
TOP RESORT Nisbet Plantation Beach Club Nevis

CENTRAL AND SOUTH AMERICA
TOP RESORT Posada de Mike Rapu, Explora Rapa Nui Easter Island, Chile
TOP CITY HOTEL Palacio Duhau – Park Hyatt Buenos Aires, Argentina

MEXICO
TOP RESORT One&Only Palmilla Los Cabos
TOP CITY HOTEL Four Seasons Hotel México, D.F. Mexico City

AUSTRALIA, NEW ZEALAND, AND THE SOUTH PACIFIC
TOP LODGE/RESORT Lodge at Kauri Cliffs Matauri Bay, New Zealand
TOP CITY HOTEL The Langham Melbourne

EUROPE
TOP RESORT Hotel Caruso Ravello, Italy
TOP LARGE CITY HOTEL Stafford London by Kempinski
TOP SMALL CITY HOTEL Milestone Hotel London
TOP INN/SMALL COUNTRY HOTEL Hotel Villa Cipriani Asolo, Italy

ASIA
TOP RESORT Oberoi Udaivilas Udaipur, India
TOP CITY HOTEL Mandarin Oriental Bangkok

AFRICA AND THE MIDDLE EAST
TOP LODGE/RESORT Singita Grumeti Reserves (Saskwa Lodge, Sabora Tented Camp, and Faru Faru Lodge), Serengeti National Park, Tanzania
TOP CITY HOTEL Cape Grace Hotel Cape Town, South Africa


TRAVEL + LEISURE WORLD’S 2011 BEST CITY AND ISLAND WINNERS BY REGION
REGION CITY ISLAND
UNITED STATES AND CANADA New York City Cape Breton Nova Scotia, Canada
EUROPE Florence Santorini Greece
ASIA Bangkok Bali
AUSTRALIA, NEW ZEALAND AND THE SOUTH PACIFIC Sydney Great Barrier Reef Australia
MEXICO AND CENTRAL AND SOUTH AMERICA Buenos Aires Galápagos
AFRICA AND THE MIDDLE EAST Cape Town
HAWAII Hawaii, the Big Island
THE CARIBBEAN, BERMUDA, AND THE BAHAMAS Cuba


TRAVEL + LEISURE WORLD’S BEST 2011 HOTEL SPAS WINNERS BY REGION*

CONTINENTAL U.S. + CANADA Ritz-Carlton New Orleans, Louisiana
HAWAII Grand Wailea Maui
MEXICO Excellence Riviera Cancun Mayan Riviera
Pueblo Bonito Sunset Beach Resort & Spa Los Cabos ( tie )
EUROPE Rome Cavalieri, A Waldorf Astoria Hotel Rome
ASIA Discovery Shores Boracay Philippines
AUSTRALIA, NEW ZEALAND AND THE SOUTH PACIFIC Sofitel Queenstown Hotel and Spa New Zealand
CARIBBEAN, BERMUDA AND THE BAHAMAS Couples Tower Isle St. Mary, Jamaica
CENTRAL AND SOUTH AMERICA Four Seasons Hotel Buenos Aires
AFRICA AND THE MIDDLE EAST Singita Kruger National Park South Africa

5 World Heritage Sites You Should Visit in China

One place I've yet to travel to, is China. I marvel in the idea of getting there some time in the near future. I have several Cruises Inc associates and cruise customers who have been there, and they've told me they were thankful for the memories and the sights to be seen. I ran across this article on TravelHoppers by Cheryl Probst (click title). This article provides great information to hold onto, for anyone preparing to travel to China. My biggest desire is to see the Great China Wall and cruise down the Yangtze River (see pictures). Have you ever wanted to see China ? If so, what is your dream adventure.

The official website for China National Tourist Office (Toronto, Canada) offers additional information on things to know and things to do, along with a shopping guide.

My top river picture is of Yangshuo, China. In the China Travel Guide, I learned that Yangshuo lies in the northeast of Guangxi Province and to the southeast of Guilin City. The ethnic minority groups including Hui, Zhuang, Yao and others, enriches cultures for their various festivals. Yangshuo also attracts tourists with its delicious specialty foods, such as Beer Fish, Niang dishes and special snacks including rice noodles and various glutinous rice cakes. You can taste them in most streets of the county. The local specialties such as the Shatian Shaddocks, the kumquats and the Chinese chestnuts is noted for being worth tasting as well. If you want to buy some souvenirs, it's suggested to look for their painted fans, embroidered balls, and painted shirts. These can be purchased in the tourist spots and in the malls of the county.

I love the picture. Very enticing and soothing. What do you think ? Worth visiting for you ?

Hello Singles ....

Exploring the world doesn't need to be a two-person job. Single travelers can experience the myriad destinations of Azamara Club Cruises® in Asia, Europe, the Mediterranean, South America and the West Indies without paying an excessive single supplement. For select voyages, singles pay just 125% (regular single rate is 200%) of the stateroom fare on our up to 50% off brochure rate, and gratuities for housekeeping, dining and bar staff are included!

Book single occupancy on select Azamara 2011 - 2012 voyages and enjoy attractive single supplement rates.

See itineraries and pricing, using "name of ship" (Price on website based on 2 in room - For single rate, add 25% more.): www.SearchMyCruise.com

Azamara Journeys

SEPTEMBER 8, 2011 DECEMBER 27, 2011
SEPTEMBER 17, 2011 JANUARY 4, 2012
SEPTEMBER 24, 2011 JANUARY 29, 2012
OCTOBER 4, 2011 FEBRUARY 25, 2012
OCTOBER 15, 2011 MARCH 30, 2012
NOVEMBER 22, 2011 MAY 6, 2012
NOVEMBER 27, 2011 NOVEMBER 15, 2012
DECEMBER 4, 2011 NOVEMBER 29, 2012
DECEMBER 18, 2011 DECEMBER 12, 2012


Azamara Quest

OCTOBER 1, 2011 JANUARY 18, 2012
OCTOBER 8, 2011 FEBRUARY 1, 2012
OCTOBER 15, 2011 FEBRUARY 15, 2012
OCTOBER 26, 2011 FEBRUARY 29, 2012
NOVEMBER 6, 2011 MARCH 14, 2012
NOVEMBER 17, 2011 APRIL 12, 2012
NOVEMBER 27, 2011 APRIL 24, 2012
DECEMBER 11, 2011 MAY 8, 2012
DECEMBER 23, 2011 NOVEMBER 7, 2012
JANUARY 4, 2012 DECEMBER 5, 2012


Then call with credit card in hand to guarantee Your rate/space.
(434/800) 237-3832.
Vivian M. Webb, MCC

Calling Royal Caribbean “lovers”. Exclusive sale ! July 18-Aug 17. $ 25-$100 onboard credit.

CLICK LINK FOR DETAILS.

Also see 3 other dates. One date, offer ends Friday, July 29, 2011.