Sunday, March 25, 2012

Customers Ask, Do you watch the rates of your personal cruise, after you buy ?


Of course I do !
Though I'm terrible about "finally" finding time to get my own vacation booked, once it's booked, I watch that cruise constantly, up till I make final payment !

Who has more time to watch your cruise than you do !? Don't depend on anyone else to do this. Agents can barely find any non-phone time, to eat lunch/run to the restroom. And, it's often about, being at the right place at the right time ! Cruises can be on sale for an hour, with no advertisement ! So yes, you need to watch your cruise rate. If you don't know how to do it, ask your agent to show you how.

Then do as I tell my clients to do ... You call your agent, and you tell your agent the rate you saw. Then they can check it out, and call you back, once they have the new rate confirmed. It's as simple as that.

There are some offers, that you can not have, cause they're for new bookings only. Royal Caribbean is the worst for saying this, because, they will look to see if you cancelled and re-booked, and then you do not get the new offer. But rates, yes, you most often always get lower rates you see, just not any amenities, if it's for new bookings only. You can't have Princess/Holland America flash programs, if you already have a cruise booked, but these are often not offered till after final payment ... And, they are usually "run of ship", which most people don't want (so just cause you saw an offer, doesn't mean you would have bought it).

Just remember, if you buy last minute, and pay in full, you may as well STOP watching the rate. Cause for the most part, once you make final payment, the cruise line is not going to lower the rate, if it drops. And the reason, is because, if rates go down after final payment, it's about selling those cabins that no one wanted ! It's only fair, if we have the better cabins, that we don't get the lower rate. So STOP watching rates, once you make final payment. You don't need to know.

And don't listen to people when you get on your cruise, who try to tell you that they paid $2. Hear me ... People never remember they paid their deposit ... and they never remember that they paid all those taxes. So what they remember, is the cruise only rate minus the deposit. Example, I'm going on 7N cruise to Alaska in May. I was talking to my roommate other day, and I said, yep, we really got a deal, only $300+. She said, what ? I said, I mean, that was the cost with out any taxes. She said, oh yeah, you're right. See, even I quote the cruise only rate and no taxes. Everyone does this. It's all about what a person wants to remember in their subconscious as to what they paid. Try it. Remember just the cruise price minus the deposit and see if your rate doesn't sound like a steal, when you tell YOUR STORY !

Friday, March 23, 2012

Customers ask Vivian, Why do you suggest cruisers should buy early ?


This question comes up all the time.

#1, When rates first come out, the cruise lines plans, are that these are the best rates that should be offered for that sailing. Rates come out for the next year, around March; For Alaska, it may not be till September. You want to stop last minute sales, support the cruise lines by buying early. If you're going, what are you waiting for ?

#2, Know ... The more cruisers book on a sailing, it "drives the rate up". So as you wait, other cruisers are making the cost of Your cruise go up.

#3, Get the best cabin location. As cruisers buy, they choose the most mid-ship cabins. As you wait, everyone is getting Your well-deserved cabin. Closer to sailing, when you see the "sales", it's meant to be for the cabins that cruisers don't want. Only if someone cancels, who booked early, do you have a chance at getting a mid-ship cabin when buying last minute.

#4, To get in on Cruises Inc special dates, you must buy early. Cruises Inc constantly reserves dates to save their clients money. It's usually given in the form of amenities, like onboard credit, wine, etc. Just remember, since Cruises Inc also provides the cruises to Orbitz, Hotwire, Priceline, Airline's, and other company's, the space goes quick. Cruises Inc's 1st choice in reserving cruise date, for amenities, is FBO their own clients, not to these internet companies. But Cruises Inc too, is helping to fill the ships, so the space is given, first come first serve. The cruise dates Cruises Inc reserves the most, are Holland America, Princess, Norwegian, and select dates for Royal Caribbean. So if cruisers are buying direct at the cruise lines, they are missing the boat on savings, because the cruise lines can NOT give these offers to their callers (And, if you're buying Carnival Early Saver online, if you don't know all the rules, cruisers could loose all their money; so don't book at the cruise line and do not book these rates online any website ! Call to book direct with a cruise specialist, by phone). See: www.1000CruisSavings.com

#5. In general, the sale rates the cruise lines offer, are usually available to the public, up till final payment (Exception, Carnival Early saver and Princess/Holland America flash programs). Its the other offers, like onboard credit, etc, that you can only have, during the time to promo is going on. So again, the name of the game is to get in on the early pricing and the best cabins ... And Cruises Inc's reserved space. And then "watch your sailing", only up till final payment, and call your agent if rates go down, to see if you can qualify for the lower rate ! If you didn't know cruisers do this, I'm here to remind you ... Everyone does this !

#6. My thing is, if it's on your to-do list, get it done and over with. Don't look up info one day, then a week later, look again, then a week later, look again. Get it over with. Take one day (time management), set aside time, and get it done. It's one more thing off your to-do list. And it's a happy thing. It's something, once done, that you have to look forward to ... Vacation !

Day in and day out ... I notice that clients are NOT paying attention to the offers they receive by email (whether it be from Cruises Inc or from the cruise lines). Know how I know ? Cause one week later, cruisers will call to book that same cruise, AFTER the sail is over. The cruise lines, as well as Cruises Inc, work very hard in making available to clients, savings. My suggestion, even if you think you're not ready to cruise, look at the offers.

And, too many cruisers are buying last minute, and missing out on all the savings Cruises Inc makes available, when you buy early (before Orbits, Hotwire, Priceline, Airline Co customers buy them all up). Do you know the definition of last minute ? Last minute is no longer 6 weeks from sailing; Its 6 months from sailing ! So if you're booking less than 6 months from sailing, you have missed a many a sale offer !

Two more pieces of advice, by way of a questions. When you first think of cruising, why do you ponder over it for a couple months ? Why do you not see your choices online, and call and book right then ? Why waste so much of your time. Don't think about a cruise till you are ready to commit, right then, and then book. Time management. Who has a lot of free time anymore ? You're being pulled here and pulled there. So why not, get this one thing off our back ... Your vacation plans !

The cruise lines and Cruises Inc beg clients to help us save them money. What do they need to do, besides emails, to help remind you ? To help show you that your best interest is at heart, in SAVING ?!

Cruises Inc, helping clients all over the US, sail in 2012 (Loaning clients their deposit, up to $500 per cabin & giving up to $150 to spend)


Click title to see event on facebook, to include dates of event, phone # to participate, and details.

Event for week of March 26 only. Phone calls only.

Thursday, March 22, 2012

Customers ask, Vivian's point of view, as to why we need vacations (also, see statistics)




Click title for article - The Importance of Vacations, for Stress Relief, Productivity and Health.

30 years ago, I was in the banking business. Being a work-a-holic, you can understand how banking would be my whole life, at that time. Some people are more into marriage, more into having families, and some, consume their whole life with working. That's me. Add perfectionist to that, and you can have double stress that you put on yourself.

Even with the normal every day stresses of work and work deadlines, I still love work. It keeps my mind going; it actually keeps me out of trouble (mind wonder). However, even a work-a-holic needs a break. Time to regroup; time to refocus; time to have time to think; time to figure out how to put new ideas into play.

At home, if one is like me, a work-a-holic doesn't have time to think, cause they are always working; moving from project to project. And though one loves work, you get burn out or over the top frustrated/stressed.

The sad part is, when a work-a-holic doesn't realize this about themselves. That they too, are not a super person (man or woman). One can't function 24/7, 7 days a week, and not finally burn out or just totally stress out, or even a melt down. For me, the best way to know when that time comes for me, is when I start getting grouchy !

What's even more sad about a work-a-holic, is when they don't realize, that if they're not willing to take the time for themselves, they need to reach out of the box, and think about those around them. Work-a-holics forget, that everyone around them is not like them. And their own work habits, puts stress on others. So when we start getting croucher our ownself, or notice that those around us are getting stressed, it's time for us work-a-holics to give others a break (time off from us).

Luckily, with working at the bank, 20+ years back, I had 6 weeks vacation a year. To survive my own job, i took those 6 weeks off. And once I discovered "cruising", I discovered this was the only thing that truly took me away from work. That's how I got started cruising, out of need, for myself. And the whole reason I went in this business, was to help others "see the same". Not only for the self outcome you receive with a vacation, but the outcome you give to others, as well as, the outcome you receive by choosing a cruise ... A vacation that truly takes you away.

This business is not some money making business; matter of fact, it doesn't even pay the cost of my health insurance. My true purpose for being here, is to remind you that you have not taken your vacation this year, and that sitting home, wasting your vacation away, is "not" a vacation ... But a cruise truly will take you away from it all. You literally stop thinking about work; about life stresses. You actually forget there's home; work. I sit around the pool, not to sunbath, but to allow thoughts to go through my head, even if those thoughts are work related ideas. I even write them down. And when I come home, I feel like a new person. And ready to roll at it again till the next time I can cruise. And, I make sure I have that next cruise planned, so I can see "light at the end of the tunnel".

Vacation is not selfish. Vacation is a need for health. There's a many a doctor who tell their clients to take vacation; why can't they write a prescription !

If you know anyone around you, who does not go on vacation or who do not believe in vacation, they actually need vacation more than you and I. Make suttle hints; leave articles. You may be saving their life ... And what about the stress relief you might receive when they are away ?! Be a winner; be pro-active with your vacation, as well as, reminding others around you. The life you might save, might be your own !

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A global study found that about a third of employed Americans usually do not take all the vacation days that they are entitled to, leaving an average of three days on the table. Article, "Take a vacation, for your health's sake",
By Alina Tugend

British get an average of 26 days of vacation and the French about 37 — compared with 14 days for Americans, Expedia.com said.

According to John de Graaf, executive director of Take Back Your Time, a nonprofit organization that studies issues related to overwork, 137 countries mandate paid vacation time. The United States is the only industrialized country that doesn't.

But really, should you just stay home, relax in front of the television, read a novel, do a few day trips? Well, vacations are not simply a luxury. There is increasing evidence that they really are necessary for good health.

Using information from the Framingham Heart Study, which started in 1948, researchers looked at questionnaires women in the study had filled out over 20 years about how often they took vacations. Those women who took a vacation once every six years or less were almost eight times more likely to develop coronary heart disease or have a heart attack than those who took at least two vacations a year, said Elaine Eaker, a co-author of the study and president of Eaker Epidemiology Enterprises, a private research company.

Another study, published in 2000, looked at 12,000 men over nine years who were at high risk for coronary heart disease. Those who failed to take annual vacations had a 21 percent higher risk of death from all causes and were 32 percent more likely to die of a heart attack. "So forget about cutting down on cholesterol and exercise — Take off the Bahamas !" Even if you don't have heart problems, a vacation of at least one week — and preferably two weeks to really unwind — can help you relax and sleep better. Mark Rosekind, president and chief scientist at Alertness Solutions, a scientific consulting firm, has worked with NASA pilots and astronauts on sleep issues.

Studies have proven, after a few days on vacation — and it usually took two to three — people were averaging an hour more of good quality sleep. And there was an 80 percent improvement in their reaction times. "When they got home, they were still sleeping close to an hour more, and their reaction time was 30 to 40 percent higher than it had been before the trip," Rosekind said.

The trick, these days when going on vacation, is not only to physically remove yourself from your normal routine, but mentally as well. Checking your BlackBerry every few hours or rushing to the nearest Internet café doesn't cut it.

For 10 years, the Faculty of Management at Tel Aviv University has conducted a study looking at what is called "respite effects," which measure relief from job stress before, during and after vacations.

Professor Dov Eden, an organizational psychologist who has conducted the study, found that those who are electronically hooked up to their office, even if they are lying on the Riviera, are less likely to receive the real benefits of a vacation and more likely to burn out.

Studies have proven, "How the body reacts to a lifestyle of stress," she said. "This is real evidence that vacations are important to your physical health."

William Doherty, a professor of family social science at the University of Minnesota, said that "vacations tend to create memories more than any other family activity, and the bad times are some of the best memories."

Do these pictures remind you of anyone ? Hope not you !

Wednesday, March 21, 2012

Customers ask, Why do I like taking the train to Baltimore, New Jersey, or New York to catch my cruise ?


Click title and view someone else's point of view.

#1, I do not like driving, what so ever ! Send a helicopter for me, from Walmart, and I would go there every day ! #2, I love trains ! I think they are one of the most fun ways of getting around, besides sailing onboard a cruise ship !

Unlike in a plane, I do not feel I am so restrickted to my seat. Just the fact that I can get up and move around, allows me to "not" have that urge of wanting to get up, like I do, when I'm flying on a plane ! Sure, it's some what rocky when traveling to the rest room, but again, I don't seem to get up as much. I feel the seats are more roomier and so are the isles. It's also open seating, so you can sit where you want; Even alone !

When I want to walk around, like go to the dining cart or the snack area, I can do so. Or I can sit and look out the window; or read a book; or get on my cell phone. I feel more freedom when I'm on the train !

Like many do, when traveling my plane, I can bring my food, but more importantly, I can buy my drink in advance, and bring it on the train. And as long as you can handle your luggage, you can bring, just about, whatever you want. Sometimes, you can check your luggage, but you need to be sure of your destination before doing this. You also don't go through all that screening like you do to ride a plane.

Besides the east coast train to get to my ship, I've enjoyed many a train ride. I love all the one in Alaska, and I've repeated them several time (Fairbanks-Denali-Anchorage-Skagway). I'm planning to take the train from Seward to Anchorage in May of 2012. I've also done the trains in Australia ! I've taken trains in Japan. I may not opt to always go by train to get to my destination, but if the island or port I am visiting, offers trains, I usually take this option. I just love them.

I have 2 dream train trips I want. One is the Canadian Rockies, and the 2nd one is above New York, the Andirondacks. Neither have I yet to find time to put in my schedule ! The travel time, just for the Andirondacks is 2 days from LYH to Montreal, and then another 2 days back.

Tell me your love for trains and your favorite journeys !

Monday, March 19, 2012

Customers ask me, What do you carry in your carry-on, on the plane or just onto the cruise ?


Well, I think the best and plan for the words.

For my plane flight. I plan, to carry the bare minimals, that I could get by with, in a week, in case my luggage never shows. I take a pair of shoes I could use all week; plenty of under clothes (to include a pair of shorts); a change of clothes; my PJ's, all my jewelry; camera, all my medications, and other items that may have a higher cost value to it. Some people's philisophy, if you pack this way, then all will work out well, and your luggage won't get lost. But sure enough, you don't think this way, and you luggage gets delayed. Do yourself a favor, plan out of the box.

For getting onboard. I take the clothes I will need for dinner that evening, all my medications, jewelry, camera, and any items of high cost, etc. Many people don't realize, your luggage may not come for several hours, and it may not come till after you go to dinner, especially, if you have early dinner. Remember to plan this way when packing your carry-on, that you take onboard.

Remember, anything you can't do without for 36 hours, don't pack it in your check-luggage !

Sunday, March 18, 2012

Customers ask, Why do you not choose to go to All-Inclusives yourself ?


Click title for sample All-Inclusive Resort names.

The first thoughts that come to my mind, when I think, All-Inclusives, that would not cause me to choose an All-Inclusive, are the exact same reasons, why others do choose All-Inclusives.

* Beach
* Fun in the sun
* Non-motorized motor Sport activities
* Staying in one location

Then I think of the more practical reasons, and I can truly understand the value of an All-Inclusive
* Most include r/t transfers from the airport, even if when an hour away.
* Taxes and tips
* All drinks

And of course, the parts I do like, like being on a cruise:
* All meals
* Different dining venues available
* Touring the island


Though I know so many people who love All-Inclusives, the staying in one place, would be the part that least interested me. More importantly, when I hear folks say, they never left the resort, because they were afraid to go into the island, then my question is, why choose that island. You would be better off, just choose an All-Inclusive in the US, and not spend all that money in airfare.

All in all, many people are happy with never leaving the resort and staying in one place, and that's why they have All-Inclusives. And All-Inclusive may be exactly what the doctor ordered for you too ! What ever it takes to truly feel like you are away from work, away from stress, away from daily tasks, is the key to why you get away. Try it, you might love it !

Remember, there are 1000+ choices out there. It's valuable to you, to allow your agent to share with you, the Land Tour Operators they work with. Just like a cruise, name brand companies, who rate the resorts for you, is so important. And it's important that this company stands behind the resort, for your agent ! Remember Trip Cancellation Insurance (often it covers cancel for any reason, which is valuable, in case there is a hurricane that wipes your vacation away).

Have you beem to an All-Inclusive. Please share your experiences.

Saturday, March 17, 2012

From the desk of Gerald Bernhoft, Director of the Mariner Society of Holland America


Click title for his words. Below his article, view some Alaska pictures.

A man truly after my own heart. His favorite destination is Alaska too !

Customers ask me, Why do I love cruising


Wow, let me count the ways. Like the Cruise Line International Association states, there's 101+ reasons to choose from ! (Click title for CLIA's list).

My reasons:

My #1 reason, I'm a work-a-holic. To stop me from work, you have to literally take work away from me. I discovered 26 years ago, take me out of the country on a cruise, and I can't reach my work. Not by phone, not by computer (I don't take my computer on vacation, unless I want work to "win"). Of course, some of my creativity happens, related to work, while I'm on a cruise. But even so, I can't do anything about my ideas, till I get home, so that kind of working is ok for me.

There are only 2 things that clear my mind of work ... A cruise and a movie ! They're both hypnotizing and energizing for me.

Another reason I love cruising is for the food. I don't cook. I'm a microwave person. I'm a hurry up and get it done person, so I can get back to work. I eat while I'm at my computer, if I remember to eat at all. On a cruise, I sit for at least 1 & 1/2 hours, and this is part of the entertainment and relaxation for me. I love being served. I love seeing the happy faces when they feel happy in making me happy. I love having tea or hot coffee at my meal (rather than the cold I drink at my computer). I love the variety of foods I never see in my kitchen. I have no desire to learn how to cook the things I receive on a cruise, however, I love critiquing their food ! As mentioned, I may not know what the ingrediants are, but I know if it's good or not ! I would be a great food critique for the cruise lines !

I love going to the shows and having something different in my life. I don't have time to go to shows when I'm home, except when I force myself out to a movie, once every 6-9 months.

I love shopping. I don't have time for shopping when I'm home, other than to the grocery store, maybe every 6-8 weeks. I'm a junk buyer, so I love to buy things from the native countries, and I bring them home as gifts, for my folks/brother/his new wife, for Christmas and birthdays.

I love seeing sites. Not only where people live, but historical sites.

I use to always take naps each day, something I don't do at home. But last few cruises, I have not done so.

I love sitting on the pool deck; listening to the music; just being quiet.

Drinking and gambling is not my thing on a cruise, so unfortunately, I'm not helping in keeping the low cost for cruising down. Yet, I love watching others gamble, winning, and having a great time !

For me, cruising is vital to my health. I need to get away. I need change. I need new inspiration, new ideas. I need re-vitalization. When I come home, I feel like a new person, and ready to roll again, till the next time I can partake in my next cruise. And I like having the next one planned, so I have something to look foward to.

Now what is your reasoning for Choosing to Cruise.

Friday, March 16, 2012

Customers ask, do I buy Trip Cancellation Insurance and why ?

I do.

4 reasons:

1) I have a pre-existing medical condition
2) Being in this business, I see how many people, have to cancel, and use the insurance
3) I want 250,000 emergency evacuation insurance, in time of need (dead or alive)!
4) In case I get sick while onboard.

Insurance is all about the unforseen. If we knew nothing was going to happen, then of course, we would not buy it. We buy car insurance, right ? We buy house insurance, right ? We don't buy this because we want to, we buy it to protect ourselves. And yes, many of us, like me, are insurance poor.

The consumer is un-aware, that most often, their insurance might not cover their sickness while away. But even if it does, you have a deductible. So for nothing else, you're covering your deductible.

One can't imagine the cost it is, for a helicopter to be flown out to your ship to take you away. And if you don't have insurance, you might have to settle for being flown to the closest island or city , like Miami, veruses all the way home. An agent's customer, who did not have insurance, had to be flown to Miami for $19,000, versus all the way home for $70,000.

Just so you know, I have customers who buy it, because they solely believe, if they buy it, it will mean they won't need it. So that's another way of looking at it ... Ward off the "bad".

Remember, insurance is about protecting ourselves ... our money ... our vacation. The way I look at it ... 6 months down the road, you're not going to look at that $ 79 or $ 179 pp insurance that you had to put out. It will be behind you and forgotten !

Wednesday, March 14, 2012

Clients ask, Why do I go to my port of embarkation, one day early ?


Many reasons ...
1) The LYH airport reminds me to remind clients, every time I am in there, to ask clients to fly out a day early !
2) I would rather get there, a day early, and get the worrying, of not missing the ship, over with !
3) I like to rest, the evening and morning, prior to my cruise, than get up extra early to catch my flight ! Even if I am driving or taking the train.
4) Extra day of vacation !

Please note, I've had clients, who had direct flights, and luggage was lost. Go figure ! But another reason, to fly in a day early.

Once, I drove to a port, 7 1/2 hours away. I did leave day before. Good thing ! As soon as I crossed the bridge, heading into hurt, a dear came off the hill, and landed in my grill. Like I tell everyone, I've been around for a while, cruising, and there are many things that have already happened to me, that I don't want to see happen to you.

Once, a group of us was flying out of San Diego. We weren't going the day prior, but that was when, one bought flights from the cruise line, and you were guaranteed to get to the ship, if flight was delayed. Unfortunately, we were going on a Hawaii cruise, and you can Not fly to Hawaii to join the ship in an American port, so if we missed the ship, our cruise would have been null. Though we were late, I could see we were going to make it, but I kept my fingers crossed.

Reminder ... We are never promised, that all will run smooth, going to our cruise. My opinion, it's better to think the best, however, prepare for that unknown, by getting there a day early, and have that part over with !

For some reason, I find, some people, want to fight the idea of going early or paying the extra expense of a night hotel prior (my mother always fights me, but then thanks me, EVERY TIME I make her go early). Going the night prior is like buying an insurance policy ... You buy it in hopes of never needing it, right ? You don't buy insurance because you want to, you do it to protect yourself. It's the same reason, for going one night prior ... And insurance policy that you hope you don't need !

So many clients take my request, and come back, thanking me, that they did not have to rush anywhere, the morning of their cruise. Don't you want this same feeling too ?

2012 Cruises, to and from, Quebec City



Click title for list of cruises

Sunday, February 12, 2012

Next 2 weeks


I will probably be away from the computer for next 2 weeks. I'm headed to Fla ... my mom had back surgery.

Happy Valentines Day !

Sunday, February 5, 2012

This months Vacation Quote and Travel Tips


These were sent in, this month, by Vivian's customers.

Vacation Quotes of the Month

"The magic is as wide as a smile and as narrow as a wink, loud as laughter and quiet as a tear, tall as a tale and deep as emotion. So strong, it can lift the spirit. So gentle, it can touch the heart. It is the magic that begins the happily ever after."
Author: Disneyland Imagineer. Sent in by Emily F, Orlando, FL

"A wise man travels to discover himself." Author: James Russell Lowell. Sent in by Joseph C, Atlanta, GA.

"Find what brings you joy and go there." Author: Unknown . Send in by Tabatha L, Lynchburg, VA

"How beautiful it is to do nothing and then rest afterward." Author: Spanish Proverb. Sent in by Harry K, Charlotte, NC

"Our memories of the ocean will linger on, long after our footprints in the sand are gone." Author: Unknown. Sent in by Frances E, Los Angeles, CA

This months Travel Tips.

When you go to Alaska, do not miss going to see Mendenhall Glacier in Juneau. And consider a cruise that includes Glacier Bay or Hubbard Glacier; they’re beautiful ! Helen R, Dallas, TX

Remember to call Vivian for tips on tours and transfers to the ship. We saved a lot of money on our Western Caribbean cruise. Jackie M, Greensboro, NC

The best way to see the islands of Hawaii is by cruise ship, for real. No flying from port to port. And why miss seeing other islands, after you go all the way to Hawaii ! Henry K, Lynchburg, VA

If you have the time for a 2 week cruise, and doing the Panama Canal, remember to look at the ports for the cruise you choose, and consider including Mexican Riviera ports, so you can get both cruises in as one. Kelly R, New York, NY

I take almost everything but the kitchen sink on my cruises, because I like to feel the comforts of being at home, when I need something. It’s turn out beneficial for me, to remember such items. Example: Rubber bands, safety pins, cotton, baggies, umbrella, binoculars (and others) … And Vivian‘s laundry bag. Nancy S, Lynchburg, VA

Sunday, January 29, 2012

Vivian asked customers, Share stories to help remind cruisers to buy their Carnival Early Saver rate from an agent you can trust versus the internet !


Click Title to see "current" Carnival Early Saver Rates. Remember, buy from a travel specialist, not from the internet.

Vivian asked her own cruisers, What had they heard, that could help cruisers be more aware, that they'll want to purchase their Carnival Early Saver Promotion cruise, though an agent you can trust versus through the internet ?

I had so many responses to this question. 90% of the responses, came from the Lynchburg area. I chose only 10 to share.

We always choose to buy our cruises from Vivian, so that we know all the penalties, if we were forced to cancel our cruise before final payment. From viewing comments online, many cruisers are apparently not aware of all the rules that come with buying a Carnival Early Saver rate. Angela M, Lynchburg, VA

Friend from work, whom I suggested to call Vivian, didn’t take my suggestion. He soon discovered, they had bought a Carnival Early Saver rate, and could not just get a refund on their deposit. Kendall N, Madison Heights, VA

I tell my friends, over and over, don’t buy from the internet, if you ever decide to go on a cruise, call Vivian. A co-worker told me, her husband just bought from Carnival direct. I, myself, had just bought a Carnival Early Saver cruise from Vivian, so I purposely asked, if they too, had booked early enough, to get in on this savings ? She had no idea what I was talking of, so her husband called Carnival. Yes, they had, but just now learning of it’s rules, and not so happy they opted not to “hear” my advice. I so badly wanted to say, I told you so, but their anguish gave me hurt for them ! Vivian, I’m sure many of your customers tell their friends and family, to call you … And like you always say, it’s not till they have a problem, do they think they need someone. But like buying Trip Cancellation Insurance, why not do yourself a favor, and protect yourself upfront ! Alita G, Lynchburg, VA

We had already purchased our cruise with Vivian, when friends we invited (to call Vivian) to join us, didn‘t tell us, but bought our same cruise, on the internet. They had not confirmed with work, that they could have this time off, and was unaware that their deposit was non-refundable. Joseph K, Lovingston, VA

My co-workers know we buy our cruises from Vivian. So I was shocked to learn, when one of them told me they had just bought a cruise from the Internet. I was later shocked to learn, they got burnt on a Carnival Early Saver rate. It is stressful, for me, just to hear it. Lawrence T, Monroe, VA

I tell my friends all the time, to call Vivian to buy their cruise. I have one friend, who believes, no matter what I tell him, that he can get a better rate online. I keep telling him, one of these days, this concept is going to catch up with you. Sure enough, he bought a Carnival Early Saver rate, to quickly learn, he didn’t know the rules he needed to know, before making that purchase ! Sad thing is, he bought from Orbitz, when he could have gotten the same rate from Cruises Inc, since Vivian reminded me, they are a part of the company who Orbitz (and others) buy from. Jennifer K, Hurt, VA

A friend from work, told me they bought a Carnival cruise direct from Carnival’s website, but not till, they discovered they had a problem. They didn’t know, that you could not book your cruise with your nickname. Joseph R, Appomattox, VA

Some friends invited our son to join their family on a cruise. I was under the impression the wife was taking my suggestion, and purchasing this cruise from Vivian. Soon discovered, she felt she could just do this all by herself, by buying direct from Carnival‘s website. I did not know the wife was buying a Carnival Early Saver rate, nor that the wife was unaware of the rules, nor did she opt to buy any Trip Cancellation Insurance. Within a week, due to medical issues, we needed to cancel our son. It was then, we made all these discoveries. And even had she chosen to purchase Carnival’s insurance, it did not cover pre-existing medical, as Cruises Inc’s Trip Cancellation insurance would have, had it been purchased up front. Douglas L, Goode, VA

Though I understand Carnival Early Saver rates have rules that other cruise purchases might not, why would anyone take a chance in buying their cruise without an agent, with all the horror stories you hear. Cindy H, Amherst, VA.

I wish that the Internet co’s had to “tell” where they buy their cruises from (when they do not buy direct from the cruise line) ! This way, people might choose to seek out that agency, and discover, they can buy direct. It’s sad to hear all the horror stories, especially from small town cities, who just don’t seem to realize, the internet is not the way to go when buying a cruise ! Mike L, Altavista, VA

Thank you, for continuing to help your friends and family, and suggesting they also turn, to an agency they can trust for their travel needs.
I too, am sad, just listening to these stories.
More interesting, to me, is that the majority of responses I received on this topic, came from my cruisers of the Lynchburg area.
About all any of us can continue to do, is to continue to remind friends and family to turn to an agency for travel !
Vivian M Webb

Vivian asked past participants, Why should others choose to join Royal Caribbeans Webinar on February 28 ?


Vivian asked past participants, who attended the last destination seminar with Anthony Meloro, Why should others consider taking this Webinar (from the comfort of your home or office) with Royal Caribbean, to learn more about Baltimore or Cape Liberty, NJ ?

I appreciated having the opportunity, making me aware, these cruises were there, to include, being able to learn of this info, right from my home computer. Sally N, Richmond, VA

I had only looked for cruises from Norfolk, in the past, which are few and far between. Nice to know there are cruises, all year, from Baltimore. Samantha G, Norfolk, VA

I just enjoyed “hearing” about the available cruises, close to home. And the suggestion on taking the train, makes a port like NJ, not so far away after all ! Lida F, Lynchburg, VA

I just wanted to hear more about the cruises from NJ. Cause we always prefer to take cruises from NY or NJ. Antonio S, New York, NY.

Having a webinar, such as this one with Anthony Meloro of Royal Caribbean, gives others the opportunity to learn more about the available cruises. And it also shows, how Royal Caribbean is here, in helping to support cruisers, in giving them this type of needed insight. Vivian M Webb, Cruises Inc.

Come join us for Anthony Meloro's next "Close to home, East Coast" destination seminar, February 28 at 7pm. Please email for instructions for joining. vwebb@cruisesinc.com (please put your name in subject line, along with name of webinar. See You "virtually" there).

Sunday, January 22, 2012

Vivian asked her customers, Why Royal Caribbean’s Vision of the Seas ?




Click Title to learn more about the Vision of the Sea (Take a virtual tour, watch video, etc).

From Royal Caribbean: From Alaska to Hawaii, Mexico to Asia, our worldly Vision-class ships can take your curiosity just about anywhere. Spend an afternoon by the pool at the adults-only Solarium, complete with retractable roof. Or find your next great adventure at the bungee trampoline, rock-climbing wall, and mini golf course. When the sun goes down, enjoy fine dining and a Broadway-style show. On Splendour of the Seas® this fall, exciting new renovations bring even more to love onboard, including 100 new balconies, an outdoor movie screen, and an array of new dining options. On the beautiful Vision of the Seas, you'll never lose sight of why you came onboard – thanks to endless windows that immerse you in the coastal scenery and wide open sea. More relaxing moments can be had at the VitalitySM Spa, boasting treatments from massages to acupuncture, or at the sunlit Solarium pool – the perfect adults-only retreat. At-sea adventure more your style? Then try you luck at the Casino Royale®, catch a spectacular Broadway-style show, or see what the evening holds at eight bars and lounges across the ship. It's all here – on one amazing vacation.

Vivian asked her customers, Why Royal Caribbean’s Vision of the Seas ?

It’s a great size ship. Not over large, and of course, not small. Not too elaborate, like some of RCI’s new ships. Easy to get around. George F, Orlando, Fl

This ship had all the needed amenities. Their children’s program was very good; My kids had fun. Lillian F, Orlando, Fl

My experience on the Vision was a 14N cruise across the Atlantic, from Belgium to Boston, several years back. We had a great time. I loved going to the Solarium area each morning, quietly having my coffee, and putting some thoughts (usually work) on paper, as my friends slept in. We had 3 in our room … with the 3rd being on the sofa (me), which was so much better, at my age, than being on a bunk. I also enjoyed my 4 days at Sea … quiet time … get one’s thoughts together. As always, I loved the shows, the meals, and more importantly, the ports of calls offered (Amsterdam, Paris, Scotland (we saw the Tatoo), Ireland, and others). Vivian M Webb, MCC, Lynchburg, VA

Isn't it time to plan Your Royal Caribbean, Vision of the Seas cruise ?

Vivian asked her customers, Why Panama Canal ?




Click title to learn more about the Panama Canal.

Vivian asked her customers, Why Panama Canal ?

The second time we took the Panama Canal cruise, we took our kids, to give them an opportunity for a little history, while on vacation. It’s important for us to give our kids new experiences. Matthew O., Little Rock, AR

What a great experience in viewing the locks from the ship. I know this is a cruise we will choose to do again. I'm so glad we took Vivian's advice, and choose a balcony cabin. Sally K, Los Angeles, CA

Friends invited us to join them, so we weren’t really choosing to go because of our desire to see the Panama Canal. I’m so glad our friends invited us. It’s an experience never to be forgotten. Jack L, Orlando, Fl

I wondered how hot it would be, being outside, going through the canal. But that morning was wonderful. Hope to do this cruise again some day. Anita F, Bolder, Co.

We weren’t able to do a 14 or 15 night and go from East Coast to West Coat (or vice-versa). Vivian expressed that the East Coast side of the Panama Canal was the best part to see and we would be pleased with only a 10 night cruise. We were very pleased. Angela R, Lynchburg, VA

Vivian suggested looking at the ports of call, when deciding which Panama Canal cruise we wanted. Choosing, based on this suggestion, gave us the opportunity to choose a cruise that gave us places we had never been before. Great cruise. Kevin T, Lynchburg, VA

I've probably been 5 times on a Panama Canal cruise. I've been with Carnival, Royal Caribbean, Holland America, and with cruise lines that no longer exist. I've been all the way through the canal, from West Coast to East Coast, and I've done cruises that only included a partial. Doing just a partial is fine, with the East side offering the better viewing locks, and because the cruise line offer tours, that can take you on a boat to go over to the West side. One can either choose the lowest price cruise, or dig deeper, and choose a cruise, giving you ports you've been to. I think I enjoy the cruise more, when it includes a stop in Costa Rica and in Panama. It's a great opportunity to see part of our history, with taking a Panama Canal cruise. Vivian M Webb, MCC, Lynchburg, VA

Isn't it time to plan your Panama Cruise today ?

Sunday, January 15, 2012

Vivian's customers reply ... Why I love a Carnival cruise


Every time we cruise Carnival, the food and service is great. We usually choose the ship based on itinerary. Amanda C, Hollywood, CA

They are the “fun ships” and that’s our experience … Fun ! Mark F, Dallas, TX

The dining room staff is always so pleasant and adds fun to our dinner table. I love it when they have the dancing in the dining room, especially the ones that include the customers. Marie W., Daytona Beach, FL.

I love watching everyone else get involved in the activities, and me only watching, and still have loads of fun. Fred S., Charlotte, NC

Though I’ve cruised on several cruise lines, I return to Carnival when we take the kids. My kids love the excitement and fun. Samantha G., Colorado Springs, CO

Many activities are offered from me to choose from. I’m not an outdoors type person, but I still love to go watch the activities. Olivia F, Augusta, GA.

I love the water slides and all the fun we have, each day, pool side. We enjoy having the bands playing. Gary N, Boloxi, MI.

I love there’s a ship close to home. Norfolk, Baltimore, and even New York (Just a train ride away). Kashandra L, Washington DC.

My kids love the children’s program, and can’t wait to go each day, to include, the new friends they make. They continue to keep up with their new friends, upon returning home. Some of the parents and kids have even come join us on other cruises. Vivian handles all the cruises. Hannah L, Denver, Co.

My first cruise was a Carnival and I’ve never chosen to go on any other line, cause we loved it, and keep loving it, with every cruise Vivian books for us. Sarah M, New York, NY.

I've been on 20+ cruises with Carnival. Not all cruises are alike, however, overall, I do enjoy the service and the food, and all the fun it brings. The dining staff seems to really want to get to know you. I love it, when I say to them, I wish I had ordered da-da-da, and they have already brought one out, because they knew I would want it. I'm a true soup person when I'm on a cruise, and I seem to enjoy theirs. They also have that new chocolate "signature" desert, which truly is good ! And they remember that I want coffee and water with my meal. Your Cruise Specialist, Vivian M. Webb

Monday, January 9, 2012

Vacation Quotes and Travel tips for the Month - What Cruises Inc customers are saying


Vacation Quote and Cruising Tips for the Month …

First ... Vacations Quotes for the Month ... Sent in by Cruises Inc customers

A vacation is having nothing to do and all day to do it in (Robert Orben). Given by Samantha L, Orlando, FL

A vacation is what you take when you can no longer take what you've been taking (Earl Wilson). Given by Gary N, Boloxi, MI

If you tell me you can‘t get away … Bye, I’ll miss you ! Written by Olivia F, Augusta, GA.

If I can’t see the world today … I’ll try better tomorrow. Written by Kashandra L, Washington DC.

If work gets in your way of taking vacation … Quit. Written by George F, Charlotte, NC.


If there’s not time for travel … Why do I bother working ? Written by Hannah L, Denver, Co.


Valuable "Vacation tip(s)" for the month ... Sent in by Cruises Inc customers.

Don’t ever fly from East coast to West Coast without going in at least one day early. One reason, you might miss the ship and second reason, to be more rested. Alfred K, Newport News, VA.

I love the Cruise Express bus to get to Ft Lauderdale or Miami. I would rather not drive, and why pay for the parking. Samantha L, Orlando, FL

If you take a Hawaii cruise, be sure to fly into Honolulu at least 2 days prior, so you can take a tour to the Polynesian Culture Center (a must). Samantha G., Colorado Springs, CO

I love taking the train from Lynchburg to Baltimore, to Cape Liberty (NJ), or to New York. Keith L, Lynchburg, VA

If you love casino’s, if your cruise leaves from Fort Lauderdale, remember to stay at the Hard Rock CafĂ©. Amanda C, Hollywood, CA

When I’m looking for a hotel in my embarkation port, I usually look for a Marriotte. I’ve never had to worry that it was not a nice hotel. Mark F, Dallas, TX