Thursday, December 4, 2014

So many cruisers book their next years cruise in December. WHY ?




Those who have yet to book their next years vacation, often book in the month of December.  Many great reasons why …
#1 reason is … Gift giving !  Folks love to give the “gift of travel” !  Many family vacations come from such gift under the tree !  And then there’s the “gift of romance” … For your significant other !

Who wouldn’t love to wake up Christmas morning, to open a box of joy … A future vacation … A present that will bring long lasting memories !  Especially a cruise or an all-inclusive resort to an exotic  “long-time-dream” destination.


Though many think of “love” and “memories” in reference to vacation, there are other reasons folks buy in December …

·         The sales !
      ·         Want to beat the “last minute” folks who wait till January !

Though I have really been busy, booking vacations for folks this week, with Black Friday and Cyber Monday, folks have not finished !  There continue to be folks calling each day … With “credit card” in hand !  Don’t want to miss that deal !  Want to get their present all confirmed !
 
Matter of fact next week, I have posted on FB for “the guys” to give me a call !  The ones who have yet to buy that Christmas gift !  I’m expecting lots of calls, Tuesday thru Friday !
 


 
If you’ve yet to buy that special Christmas gift … You've got about 2 weeks left !
Where would your loved ones want to travel in 2015 ?


 

 

 

Tuesday, November 25, 2014

Do all travel agents include their friends/family in their customer database ?




My first instinctual answer … YES, of course !
Isn’t that how most of us begin our businesses anyway … Reaching out to family/friends ?

My take … Who wouldn’t I want to have “the best of the best” most, right ?  Family/friends !  I know when I first got in this business, I did it so "I" would know the in's and out's, but secondly, I did it for  … Family/friends !

Truly, not everyone in business feels this way !  Rather not have family/friends as customers.  Even among our Cruises Inc (CINC) agents !

For CINC agents who won’t book their family/friends … These folks have to … (1) Turn to the internet our Private Label Partners (Orbitz, Hotwire, Priceline, 98% of the airlines, our websites such as Cruises.com & others), to get our negotiated rates.
Yes, these internet outlets, will make available for these folks and many consumers, access to Cruises Inc’s “lowest negotiated rates” with the cruise lines, however, they receive NO CINC protection/backing, no CINC expertise, guidance, nor advice, NO access to CINC’s trip cancellation insurance for pre-existing medical, weather if you never get to go, nor bankruptcy of a carrier, & more. Or … (2) These folks can buy from the cruise line, receiving no industry protection, no lower negotiated rates, no additional insurance coverage, etc.

 
HOW WOULD THIS MAKE YOU FEEL … Knowing that you wouldn't be asked to book at the agency where a family member or friend worked at ?  Knowing you wouldn't be asked to book through directly through Cruises Inc versus the "net".
 

I’ve often asked why you’re anti-family/friends as customers ?  Few responses have been  … Family/friends  

·         Usually more demanding

·         Think rules don’t apply to them

·         Can call you at home

·         Expect you to be on duty all hours

·         Will text or email you rather than call the work phone line

·         Expecting lower rates than your other customers

·         Have been known to think the favor that is being done, is them allowing you to serve them

·         May dangle in front of you, that they are thinking of doing business elsewhere, as if this is more hurt to you than them (Oh yes, there are folks who call themselves friends, who think there’s nothing wrong with such dangling of your feelings !)

 

My thought on this … Set boundaries !  I personally don’t do differently with family/friends, other than my mother !  Whatever rules are set in place with my company, with the cruise line, with the industry, or with other customers, are the same format for friends/family !  And if they can’t accept the boundaries, then “fire them” as your customer, as you would any person who asked you to "break a rule" for them !!

 
My take … It is a "gift" that Cruises Inc allows folks to book directly with them, and not forcing consumers to book only through their Private Label Partners ... "the net" !   I know I was excited 23 years ago when I discovered Cruises Inc !

So how would I personally feel if my family/friend, would not choose to make available to me, their expertise in this industry ?  Devastated that a stranger could have this opportunity, over me !

Personally, I want my family/friends to have the "best of the best", along with the backing of Cruises Inc ... It's the whole reason WHY I'm with Cruises Inc. 




Wednesday, November 19, 2014

The new Regal Princess experience while onboard Cruises Inc conference




Yesterday, a past guest called me, to inquire about a cruise for March.  As normal, I take folks up on my website, so they can “see” options … See reality of what is actually there.  Whether it be dates … cruise lines … itineraries.  The value of seeing the pricing, is basically only to see the minimum rates available, however, until I go into another system, one could never know, that they like the minimum price option or the cruise line rules attached to that price !

It wasn’t long, before this client was asking me about my Regal Princess cruise that I had just embarked from.  The caller said, I have experienced a Princess and truly enjoyed them.  So we immediately began looking at Regal Princess on my website.  Easy to find:  put in month/year, Princess, and the ship name.  Since client knew they only wanted Eastern Caribbean, we plugged this in too (only Eastern sailings will show up).

There were 4 dates in March to choose from.  And all but one date, showed the balcony pricing to begin at $ 699pp.  I then looked in our A-Z promo, provided from my staff, to see if there was some type of sale being offered by Princess.  Yes, a sale through Dec 2, based on capacity control, that was lowering the rate to 2 for 1.
 

TIP:  2 for 1 means off brochure rate, not what you are seeing online.  Also what you see is the 2 for 1 already broken down.  So if it shows $ 699, it’s $ 699 per person, cause the normal price was estimated $1400 per person.

 
Customer then began asking me about my experience on the Regal Princess last week.  All kind of memories began coming up.

Like on other Princess ships, the Regal had a large Piazza area.  Full of glass and brass and marble. The lowest deck was deck 5 and expanded to decks 6 & 7.  This is great place to meet and socialize, whether it was in the day or at night.  You were able to enjoy, on the higher decks, the music from deck 5.  Several days, there were 4 ladies playing string instruments, causing you not to want to leave.

There were complimentary dining venues, outside of the dining room and cafeteria.

(1)    There was the deli (street-café) on deck 5 at the atrium.  This is open 24 hours.  In the morning there were fresh Danish.  But by noon, there was chicken salad, shrimp salad, quiche, shepherd pie and more.   Also desserts, such as cheese cake, tiramisu, and others.  Some of the options were there every day and others were not.  Either way, it was great.  My roommate and I ate there at least 2-3 times. 

(2)    Wheel House Lounge on deck 7 aft.  At lunch, fish-n-chips was served.  Never found time to see if it was there every day, but did pass by at least 3 days, and saw this option.  My roommate and I never found time to try this out, but others said it was very good !  At night, there was a restaurant, further back, at additional cost.

(3)    Alfreda’s pizza/pasta restaurant, deck 6, at the atrium.  Not only could you get pizza on the deck, you could have a sit down option here.  There were salads, pasta, pizza, and calzones.  My roommate and I ate here one day for lunch.  Truly had wanted to return !

 
There were so many areas with music and shows !  My roommate & I only had time to visit a few.

·         Club 6 on deck 6, forward.  This was near the Casino and Churchill’s (cigar bar).

·         Princess Live.  As we passed by, we could listen to the karaoke.  Other times, this venue offered lectures or game shows.

·         Main pool area.  One night there was “Latin night”.  There was a band on the deck above the pool (17), for folks to view from both deck 16 & 17. 

·         On the same night as Latin night, there was a a mini show with the dancers.  The stage was mid-deck 16, which could be viewed from deck 16 & 17.  This included the light and water show, where water comes up 33 feet. 

·         Also on same night, after Latin Night and the light/water show, there was disco under the stars at the Serenity pool.  Here there are the cabanas.  And for this night, they had put out many size “plastic” balls, in the water and on the deck, that would change colors.  This was awesome !

Each night, our group social was near the SeaView Bar area.  This is where you can look thru the glass (SeaWalk), at 128 feet down, and see the water and lower decks.  I personally chose to view what was down below, without standing on the glass !

There were several features/benefits that I personally liked about pool deck 16.
·         There weren’t endless lounge chairs everywhere.  So this was spacious.
·         There were other sitting options besides “lounge chairs”, which totally added to the décor for me !
·         Because the stage was in middle of pool deck, it could be viewed, almost equally around deck 17 pool area.
*         When it was time to watch a “movie under the starts”, hamburgers, pizza, and ice cream were  nearby for snacking !

Loved the Horizon Court area.  Beautiful !  Colors great !  Seemed so fresh !  My roommate and I only had time for lunch here, 2 days and breakfast once.  However, we walked through here several days, just to view.  There is several areas with food on display, so you need to make full rounds.  It’s a great social area too. 
·         Best feature … You sit down and your drinks are brought to you.  No getting up to get them.
·         Cloth napkins on the tables
·         At night, the tables are already set up with wine & water glasses, before you even sit down
·         2nd best feature … Many of the food area lines go from left to right of the ship, instead of parallel.  You’re not trying to squeeze by folks who are in the food line.
·         There’s a whole area for just desserts.  I’m not talking about a small section, but a walk through area !  Several desserts on display to include bread pudding or a cobbler.  And as you walk out of the area, you also find cookies !  Nicely displayed.
·         The last sea day, there was sushi, which my roommate loved !

 
Now that there is no more smoking on the balconies, the smoking areas are important for cigar and cigarette users ! 

·         Deck 6, forward, was Churchill’s.  Somewhat small, yet never crowded.  Restrooms, Club 6, the casino, and the Princess lounge were right there.

·         Deck 17, aft (just above Horizon Court).  Wicker chairs to enjoy.  However, best part, was the coffee and there was an attendant there.  You could order drinks too.  This was all fabulous !  There is also a pool and lounge chairs in this area.  Definitely met hear for socializing ! 

 
There is so much to do on this ship.  Not everything is covered here.  As mentioned, my roommate and I did not have time to try it all.  The disadvantage of having our conference onboard and going to “class” almost every day.  Guess we’ll have to go back !  Oh, poor us !
 
 
 
 

 

Friday, November 7, 2014

I'm cruising week of November 9 on the new Regal Princess


Next week is Cruises Inc's annual convention.  We've had this planned for over a year now, and it is finally here.

We'll be on the new Regal Princess.  It is the 1st 7N sailing in the US.

A great customer of mine will be coming down from Palatka, FLA on Nov 8, and staying at my mom's in Daytona.  Then we'll leave the next morning, by way of Cruise Connection, getting us to the ship in Ft Lauderdale.

We'll be onboard with most the major cruise lines and tour operators, to include the CEO of Carnival and Vice Pres of Marketing for Royal Caribbean, just to name a few.

On sea days, to include a 1/2 a day in Princess Cays, I'll be getting up at 6am, to get ready to go to breakfast and then to my seminar by 8am !  In St Thomas and St Martin, I'm basically just going into the town, and not choosing any of the "vendor" opportunities available to us.

Follow my itinerary. 
Sun, Nov 9 Fort Lauderdale, Florida
Embark - Time subject to change
- 04:00 PM
Mon, Nov 10 Princess Cays, Bahamas 09:00 AM 05:00 PM
Tue, Nov 11 At Sea - -
Wed, Nov 12 Charlotte Amalie, St Thomas, USVI 09:00 AM 06:00 PM
Thu, Nov 13 St. Maarten, Leeward Islands 07:00 AM 06:00 PM
Fri, Nov 14 At Sea - -
Sat, Nov 15 At Sea - -
Sun, Nov 16 Fort Lauderdale, Florida
Disembark - Time subject to change
07:00 AM

Where the cheapest cruise may get you !




Sometime, I get calls from new callers asking me for a cheap cruise !  “Value” is more the word, the folks in the industry prefer to use !

We all love value.  And we all like to go on vacation for at as low of a cost as we can.

But where might cheap get you ?

Could it land you on a cruise that no one else wants ?  Or on a date that no one else wants ?  And what about the fact that “cheap” is what is available for folks who can’t afford to cruise ?

Is that what you really want ?

Wouldn’t you prefer to sail with folks of your same type ?  Same interests ? Same type income as you ?  Same thought process as you ?

Last March, my mother and I went on the MSC Divina.  Wow, did we get a great rate ! 

Fortunate for us, the clientele was great.  Mostly foreigners.  I must say, they dress better at the pool and for dinner than most Americans, who sail “cheap”. 

However, this is not the norm on most “cheap” cruises !  If every Tom-Dick-and Harry can afford, than that’s usually exactly who will be onboard !  Doesn’t do a lot of good to come back and complain to me about the clientele onboard, if it was YOU, who choose “cheap” !

The cheaper you go, may also determine the entertainment provided.  Again, lucky for me and mom, the MSC Divina had great production shows !  Not just 2 nights, like most 7 night cruises … But every night !  My mother and I loved them !

Also cheap can involve the décor !  Years past, I was on many a cruise with little or no décor, and yes, they were cheap !  FYI … The MSC Divina was beautiful !  One of the most luxurious looking ships I’ve seen in a while !

Then there’s the food !  Most ships do a fair job, even if it’s not every night.  However, other ships have many paid dining venues, like NCL.  That for me, tells me I need to plan on buying the venues if I want good food !  And sadly, that’s where the MSC Divina fell short.  Food was awful !

My true point is not really about cruise line to choose.  It’s actually about cost. 

Such as, if the same ship on March 15 cost $ 1499 for a balcony but Jan 3 only cost $ 599, it truly may determine who may be onboard with you !

Though I too love a great rate, you need to prepare yourself, when you choose the cheaper dates !  Need to decide what’s more important to you.  And whether you will come back complaining over your choice !

Happy choosing !

Tuesday, October 21, 2014

Norwegian Cruise Line’s Ultimate Dining Package. Is this a good opportunity ?




Personally, I think it is.  Divide a 7 night by $ 119 is only $ 17 a day.

You ask WHY buy a meal plan when cruises offer complimentary dinner ?

1)      I’m not actually a Norwegian Cruise Line fan of their food.  This dining option gives me an opportunity to look forward to cruising with Norwegian.  Also would be exciting for me with pre-reserving and I would look forward to visiting my new venue each night !

2)      I truly feel the food in Norwegian’s special dining restaurants are “above” quality, than the foods offered in their complimentary dining rooms.

 
Actually, I don’t feel a 7 night cruise is long enough to enjoy the opportunity for this Ultimate Dining plan !  For the most part, you want to get around to every dining room, but then after you do, it leaves limited time to repeat one that you truly like !

Do I believe many people will take advantage of this opportunity ?  I do !   Often, the cruise price on NCL is fairly low.  Add this package to the price, does not usually cause the total cost to be out of reach !

Do I believe everyone will choose this plan for the same reasons as I do ?  I don’t !   I have many clients who love Norwegian and their available foods in their complimentary dining rooms !  It could be, that others choose different choices than I do !  Could be our pallet or expectation is different !

Just like there are folks that say they do not like Carnival’s food.  I do !  I think Carnival does a great job !  Though pizza is usually my last choice of food, I crave Carnival’s pizza almost every day on a cruise (late hours).  Other cruise line, I feel the pizza is awful !

Do I find that folks who enjoy the complimentary dining, also buy into these specialty restaurants, for at least one night ?  I do !

Do I normally buy into the specialty dining restaurants on cruise ships ?  No, I don’t !  I believe the foods in the complimentary dining should be sufficient.  However, since I know I’m not a fan of NCL food, then this is a plus for me !

Do I dislike all of NCL's complimentary foods ? No.

Is it the worst food I’ve had on cruises ? No.  MSC is not that good, though I love their ship, the MSC Divina, and their production shows !  Years ago, I was on Seawind Crown, which no longer exist … That was the worst !  That was when I turned to red meat, just to have something decent to have on this cruise !

Couple of years ago, they added some new choices, such as calamari.  I totally enjoyed this and found myself ordering, most days at lunch and dinner too.  However, they seemed to have cut down this opportunity, which is a disappointment.

I don’t care for their steaks.  The flavor is often very good.  It’s trying to chew it that gives me the problem.

I also do not like that the menu in the lunch room is the same every day !  If I only see one item that I want, then it causes me not to return to the dining room for lunch again !  There’s usually about 7-8 choices, but again, may not be choices I want !

Of course, I also don’t care much for Carnival’s new brunch menu either.  Though I “love” their mac-n-cheese”, more than 2 days is enough for me !  For whatever reason, I just don’t care for this brunch concept.  And the fact that breakfast/lunch in the dining room is only available on sea days !

So again, how do I feel about NCL’s new Ultimate Dining Option ?  Not only do I think it is great, I have often included the cost into my quoted price to callers ! 

You’ll want to check out these options too:  Includes our steakhouses, churrascarias, French, Asian, Japanese and Italian restaurants. A 20% discount will be honored at Ocean Blue by Geoffrey Zakarian, Ocean Blue on The Waterfront, The Raw Bar, Noodle Bar and Sushi.

 
Enjoy your Norwegian cruise !
 
 
Terms & Conditions below: 
The Ultimate Dining Package is available via pre-sell or onboard purchase on days 1-2 of the voyage only. On 3-day sailings, the package is only for sale on day 1. No refunds are available if fewer restaurants are visited. The Ultimate Dining Package is non transferable. A la carte priced restaurants and Ocean Blue are not included in the Ultimate Dining Package, but will be discounted 20% for those purchasing the package. Entertainment-based dining and Chef’s Table are not included in the Ultimate Dining Package. Reservations are not required however table availability will be guaranteed for Ultimate Dining Package guests with 24-hour advance reservation. The UDP does not include beverages. Child pricing remains as is for specialty dining. Excludes all 1- and 2-day sailings.

FREQUENTLY ASKED QUESTIONS:


Q. WHERE CAN I PURCHASE THE ULTIMATE DINING PACKAGE?
A. You may purchase it online under our "Dining" section by logging into ncl.com/myncl or through any Norwegian reservation agent. You may also purchase it onboard on the first or second day of your cruise. For three and four day cruises, this package may only be purchased on the first day of your cruise. Please call or visit the Reservations Desk or visit any restaurant reservations podium.


Q. IN WHICH VENUES WILL THE ULTIMATE DINING PACKAGE BE HONORED?
A. The Ultimate Dining Package is honored in all specialty restaurants with the exception of Ocean Blue, a la carte priced restaurants, entertainment-based dining, mini bar and room service.


Q. WHAT IS INCLUDED IN THE ULTIMATE DINING PACKAGE?
A. With the Ultimate Dining Package, you can dine in any specialty restaurant every night of your cruise, including our exciting Italian, Asian, Brazilian, French and signature steakhouse restaurants. On Norwegian Breakaway, Norwegian Getaway and Norwegian Epic the Ultimate Dining Package will also include dining at Spiegeltent/Illusionarium on the first sailing day only. Plus, you can enjoy 20% off the cover charge for dinner at Ocean Blue and all a la carte priced restaurants (not included in Ultimate Dining Package).


Q. HOW CAN I MAKE DINING RESERVATIONS WITH THE ULTIMATE DINING PACKAGE?
A. Once you have purchased the Ultimate Dining Package, you can make any dining reservation online under "Dining" by logging into ncl.com/myncl. Reservations for Spiegeltent/Illusionarium must by made under "Entertainment." You can also make a reservation onboard the ship by calling or visiting the Restaurant Reservations Desk, visit any restaurant reservations podium or visit the box office for Spiegeltent/Illusionarium reservations.


Q. CAN I MAKE A DINING RESERVATION FOR THOSE PARTICIPATING IN THE ULTIMATE DINING PACKAGE TOGETHER WITH THOSE WHO ARE NOT PARTICIPATING?
A. Yes. Simply make your reservation at ncl.com/myncl. You can also make a reservation onboard the ship by calling or visiting the Restaurant Reservations Desk, visiting any restaurant reservations podium or visiting the box office for Spiegeltent/Illusionarium reservations. Applicable cover charges apply for those who have not purchased the Ultimate Dining Package.


Q. WHAT IF MY TRAVELING COMPANION DOESN’T WANT TO BUY THE ULTIMATE DINING PACKAGE, DO THEY STILL HAVE TO PURCHASE IT?
A. No, guests staying in the same stateroom do not need to purchase the package. The Ultimate Dining Package may be purchased individually.


Q. CAN I BUY DINNER FOR MY FRIENDS WITH THE ULTIMATE DINING PACKAGE?
A. The Ultimate Dining Package is for personal consumption. If you wish to pay for someone else’s dinner, you will incur in regular cover charges for their consumption.


Q. HOW WILL THE RESTAURANT STAFF KNOW I HAVE PURCHASED THE ULTIMATE DINING PACKAGE?
A. Your room keycard will be coded as well as tagged with a sticker and used for identification. The restaurant staff will request to see your room keycard for verification prior to service. So keep it handy.


Q. ARE GRATUITIES INCLUDED IN THE ULTIMATE DINING PACKAGE PURCHASE PRICE?
A. No. If you wish to recognize the crew for their service, you may do so at time of service using the gratuity line on the check. Plus, a beverage gratuity of 15% will automatically be added to all beverage sales.


Q. ARE ANY MENU ITEMS EXCLUDED FROM THE ULTIMATE DINING PACKAGE?
A. No, all items listed on the menus are included in the package. Additional entrée charges also apply for dining at Cagney’s Steakhouse and Le Bistro.


Q. ARE ALCOHOLIC BEVERAGES INCLUDED IN THE ULTIMATE DINING PACKAGE?
A. The Ultimate Dining Package does not include alcohol, but we offer a wide range of beverage packages, including the Ultimate Beverage Package, Cork & Caps and Viva Vino. For more information about our beverage packages, please check out ncl.com "Gifts & More" or visit any bar onboard the ship on the first day of your cruise.


 

 

 
 
 

 
 
 
 
 
 
 
 
 
 
 

 

Thursday, October 9, 2014

Once booking your cruise, “stuff” happens when changing names in cabins. The value of an agent.


Usually it is only “women groups” who ask to do this.  I personally try to remember, when I am booking a group of ladies, that I tell them upfront that “no cabin swapping is allowed”.  And if you do, it’s a $35 charge to do so.

Now for the reason:
#1 reason … Making changes back and forth is what can cause errors at the cruise lines.  Never to I ever suggest making unnecessary change at the cruise line.  Every time your booking is opened up at the cruise line, whether it is from an agent, or you, who bought your cruise on your own, you subject your cabin in error.  Whether it’s price change or cancellation.

At Cruises Inc, that is “why” we have a special staff who are paid to find ERRORS !  When there is a change, the booking goes back through a process of making sure it is all right.  Whether looking at just the change that was made, up to checking over the entire booking.  Most consumers have NO idea of the problem of errors and why they want an agency that continues to go over their booking.
#2 reason … The reason I pre-warn women groups, that changing folks around in cabins is not allowed, is because “women” are famous for wanting to make changes all the time.  Whether it’s who’s room they are in, changing dining times, or even changing the sail date !  This doesn’t usually happen with couples.  Cabins are more stable with couples !

I had a woman argue with me, in wanting this change done about 2 years ago.  I did it without a fee, however, normally I charge $35 to make the change, to deter this person wanting to make the change.
Agents are here to protect you, even from YOURSELF !  And if something can cause your cruise to get changed or get lost, I personally take measures, even if it’s threatening to charge a fee, to keep the cruiser from hurting themselves.

#3 reason … Long complicated story !
Between the 1st person in room & 2nd person …. At least one of these persons may never leave the cabin or the cruise booking is automatically cancelled. 

·         If 1st person stays the same always, then within cruise line guidelines (possible fees/penalties),  the 2nd person’s name can usually change as many times as you want.

·         If 1st person must cancel, but 2nd name has always been the same from beginning, then the 2nd person moves into 1st position.  Again, the new 2nd person’s name can be changed over & over (based on above guidelines).

·         However, if 2nd person’s name has already changed once, if the 1st person name now must change, the cruise line will not protect rate & cabin will auto cancel.  Why, cause now that is a 2 name change !

 SEE HOW COMPLICATED ?
Folks try to tell me, “Oh, we won’t change again”.  Unfortunately, NO ONE CAN PREDICT THEIR FUTURE NEEDS OR FUTURE CHANGES that may need to take place.

Couple year back, a customer got mad at me, cause I wouldn't change the names around, so she could now be booked with her daughter (FYI - you can change the name, once onboard).  I finally decide it wasn't worth the fight or trying to explain what could happen and just did it, and didn't charged the fee (I paid the fee out of my pocket.  In honesty, she was not a nice person & hopefully she will not be in a group, where I have to book her again !).  Lucky for her, notother issues arose !

Just today, this situation came up again.  It was NOT a “woman’s group” so I did not pre-warn them of no ladies swapping cabins.  And in the case of the situation I am talking about, it was “very vital” that we swap the two 1st folks in the 2 cabins.  But NOW … The 2nd person may need to cancel, and they want to put another person in their place !  In general, this is a NO !
And in this 2nd case, they had bought “a non-refundable” cruise.  NO name changes.  SEE the disadvantage in getting the lower cost that includes non-refundable !

 
Your vacation is serious business !  Though it’s eventually about fun-n-play, it’s totally a business situation till you get onboard for that fun-n-play.  You need to treat it as such !
And you should highly consider, beginning that “business transaction” by way of a travel expert.  One who thinks out of the box.  One who encourages you NOT to make unnecessary changes from your original booking.  One who has been doing this business for a long time !  One who has seen the problems first hand !

Happy Booking !

 

 

 

 

Sunday, October 5, 2014

Cruises. What time of year are lowest ? When to buy ? Seasonal destinations. Supply & Demand



Cruises.  What times of year are lowest ?  Best time to buy “low dates” ? Which destinations are seasonal and can cause a supply-and-demand effect ?

 
When are the lowest times of the year to cruise ?  Here are a few:

January up till, usually first week of, February, (2) Week after Thanksgiving, (3) Last week of April and usually first two weeks of May (which often includes Mothers Day), (4) Last week of August, (5) The month of September; Labor Day to be determined by when you buy, and (6) October to December, excluding holidays.

Best time to buy “lower priced dates” ?

(1)    2 years to 9 months in advance.

(2)    As you get closer and the dates sells out, because other folks also know about “low rate dates”, the rate may climb higher faster than you think.

When to get lowest rate for any date ?

(1)    Rates come out from the cruise lines, as much early as 2 years in advance, through at least January two years out (sometimes through March).  Example:  In March of 2014, select cruise lines have published their rates thru January of 2016.

(A)   Many shoppers don’t start shopping 2 years early, so they don’t realize these great first posting of rates !  2 year pre-buyers do !

(B)   Advantage of buying early

(a)    Best cabins locations

(b)   If rates go up, you confirmed while rates were lower.

(C)   What if rates go down before final payment ?

(a)    If rates go down, usually the cruise line will lower the rates if you see them, before final payment .

(b)   If you bought Carnival Early Saver Rates, you are guaranteed the lowest rate, if you see it, up till 2 days prior to sailing. 

UNDERSTANDING CARNIVAL EARLY SAVER RATES, is a topic for another day !

UNDERSTANDING FUTURE CRUISE LINE PROMOTIONS, is a topic for another day.

(D)   Why might rates go down before final payment  ? At least 2 reasons why rates may go down, before final payment

(a)    The cruise line may have “over” calculated, what they thought they could charge for         that  sail date.

(b)   If the cruise lines don’t sell enough cabins by a specific time frame, it’s time to get rid of a few more cabins. 

       (E ) When is latest a person should consider buying a cruise ?  Or when lower rates might come

              out ? Could be 9 months prior to sailing date (?);  6 months (?); 4 months … If you are 
              waiting till 2 months, YOU ARE A LAST MINUTE BUYER ! 
 
Know:

(a)    Every category (cabin type), may not go on sale.  The category you wanted may not drop.

(b)   They may only offer specials for past guest, seniors, military, etc, and maybe you won’t qualify. 

BEWARE OF COMPANIES WHO SELL YOU AN UNQUALIFYING RATE, is topic for another day.

UNDERSTANDING PAST GUEST, SENIOR, MILITARY RATES, ETC, topic for another day

(2)    Last Minute Buyers. 

WHO QUALIFIES TO BE A LAST MINUTE BUYER, is topic for another day.  You may not, but don’t know that !

(A)   This same rate you think is a deal, may have also been received by the folks who bought 2 years early; 9 months early, etc.

(B)   You could be paying higher than folks who bought 2 years early; 9 months early, etc.

(C)   You may only be left with the worst cabins

(D)   If you need triples and quads, they may be gone.

(E)    If you need several cabins, they may be gone or sold out before you get your group to act.    

WHO QUALIFIES AS A LAST MINUTE BUYER, is a topic for another day !

(F)    Sometimes these lower rates are on a “guarantee only”.  That means …

(a)    You don’t get a cabin number. 

(b)   You don’t know where you will end up

(G)  Of course, you may get “lucky” buying last minute.  But you need to be able to accept whatever you get

WHO QUALIFIES AS A LAST MINUTE BUYER, is a topic for another day

 

“Seasonal” destination cruises.   Unbeknown to consumer, there’s NOT enough cruise ships to sail all year to all destinations; and select destinations, it’s too cold.   To name a few:

·         Alaska, May to September

·         Asia, this is currently expanding to more dates

·         Australia, November to March

·         Bermuda, End of April to October

·         Panama, Select dates in Winter, Spring, Fall – no summer

·         Hawaii cruises, where you don’t have to fly all the way to Hawaii r/t, Select dates Winter, Spring, Fall – no summer

·         Europe – Select areas are not offered all year; not even all Summer !  Mediterranean usually offers more sail dates.

·         South America – November to March

·         Transitional cruises – More Spring/Fall.  Or when a ship changes their main port

 

Here are a few embarkation/disembarkation ports that are also “Seasonal”

·         Norfolk unavailable, 2014.  ASK ME ABOUT ON SAILING 2015, OCT 23, that is almost SOLD OUT.

·         New York, Carnival has taken their ships out, for the winter

·         There are NO 3 night cruises closer to us than Port of Canaveral

·         Port of Charleston only offers 5 & 6 night cruises.  And it is only Carnival

·         Baltimore no longer offers short than 7 night cruises

·         From Baltimore, if only 7 nights, you can only go to the Bahamas. You must take longer cruises to get further south to the Caribbean

 

The less time a ship is in a destination, or that lack of number of times that a ship is embarking/disembarking from a specific port, this causes SUPPLY-N-DEMAND.

(1)    Select sailings may sell out as early as 15 months in advance. 

·         ASK ABOUT 2015, OCT 23 OUT OF NORFOLK – ALMOST SOLD OUT !

·         Royal Caribbean’s Fall Hawaii cruise sells out quick !

·         Watch for cruise line sales in specific destinations.  That is the time to buy.  Right now, many cruise lines have sales on Alaska & Europe 2015.           
 
 
Happy sailing !