WOW … 2016 is here !
Cruise Specialist/Travel agent phones … Ringing off the hook !WAVE SEASON is underway !
In forming “long-lasting-future-memories” for couples/families/groups !
Agents going from call-to-call !
In turn, agents on the phone with cruise lines and vendors … Sometimes, with a hold time of 30 minutes to an hour+.
Did you know … Most vacationers … Already know “which
vacation” they want, upon FIRST call to their agent ? Est 80%
And for many … Their FIRST CALL includes “credit card” in
hand ! Est 50% of this 80%.
Why ? How do they
know what they want ?
Today … By way of resources from the Internet … Vacationers
research & decide … BEFORE calling their agent with questions … And often “wait
with 1st call”, once ready to confirm !
How do you know when (or your agent knows) … YOUR LEVEL
of preparation is at “0”.
When the question you ask your agent is … Is simply, “How much are your vacations” ?You don’t know where you want to go – Other than Caribbean - When you want to go, for how long, nor how many folks are going ?
WOW !
That’s like calling a car dealership & asking, “How
much are your cars” ? Or asking a realtor, “How much are homes” ?
GET IT ?
No one can answer your questions, when you don ‘t know … WHO, WHAT, WHERE, WHEN, and HOW LONG ? Even your budget !
What can happen when you don’t 1st ask, those vacationing with you (even a spouse) ...
Who-what-where-when-how long … BEFORE calling an agent ?
Well, if what you find out, doesn’t suite … You (and your
agent) … Gets to START ALL OVER !
When it’s NOT YET TIME to call your agent ?
*When you don’t know when-where-what-when-how long !*When you won’t be ready to confirm for another 2 months. Or 6 months.
*When rates aren’t yet out ! Example, 2018.
What can happen if you look into "insight" before ready to confirm ?
*Price increase
*Missing sales/Exclusive Sales with Cruises Inc*Loss in cabin choices
*SELL OUT !
*You (and your agent) gets to start over !
Advantages for YOU … To check out “available resources” …
Knowing MORE than just who-what-where-when-how long ?
*You’re steps in front of folks, who just call, instead
of checking out available resources !For my clients … My next step with you is, “show you online”, my cheat sheets ! So have a computer in front of you when you call !
*NOT blind sided !
*Less price shocked !
*Time to ask others … If this vacation suites them too !
*More ready for confirmation !
Resources for my cruisers ?
Our website is great ! www.BestCruiseSavings.com … Or just www.VivianWebb.com.
I call it my “cheat sheet”. I use my site constantly, all do, to see “general insight” for me !
And our website will show “specific” categories, unlike most cruise lines !
And cruise ship deck plans: www.CincDeckPlans.com
Resources for my Land Package (All-Inclusive) folks ?
Call. I can send
you a list … The vendors we have a preferred relationships with !There’s value for YOU … In “agent relationships” with vendors !
Just like with cruise lines !
FREE RESOURCES:
The Internet is filled with free resources of info !No, I don’t buy from Internet Vendors ! Yet, I use their FREE INSIGHT … As can YOU !
It’s not WHERE you get your information before you buy (unless it’s wrong) … It’s WHO YOU BUY YOUR VACATION FROM !
Just like it doesn’t matter if you see “cruise deals” on cruise line websites or other Internet sites.
It’s WHERE YOU BUY !
Resources I use:
*Travelocity – Flight insight.*Hotels.com – Hotel insight.
Know … We have “preferred vendors” for Pre-Packages, such as Globus. And we can buy hotels from Fun Jet, Pleasant Holidays, and more.
Know … Sometimes it’s better to buy pre/post night hotels from the cruise lines, no matter the higher cost. Especially if traveling abroad !
Beware ... Make sure you're on "official sites" ! If not, you could get caught up on "scam site".
What do you do now ... That you have your insight ?
It’s time to CALL with any questions … And then ... CONFIRM !CALL ME ASAP !
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