*And others … We hear about … WHILE WE TOO, ARE CRUISING WITH YOU WHO BOUGHT ONLINE !
WOW, what a shock that would have been, when 2 couldn’t board !!
Associate got call … Bought cruise to take my grandchildren. Thought my daughter had sole custody, but she doesn’t. Now father won’t sign and we leave in 2 days.
Most likely denied boarding !
While back … Woman called to tell me, she was going to disembark ship in Nassau & fly home early.
Lady, did you read the cruise contract & the penalties she’ll have to pay if doing so ?
*They could just catch a cab, outside the ship, from Seward to Anchorage ! WOW !
*They could make a 11am flight from Anchorage (early train doesn’t even arrive till 11am). WOW !
*The cruise was round trip Vancouver, instead of Vancouver to Seward. Their post hotel & return air was from Vancouver. WOW ! (This was the one I mentioned above).
*They bought a 14 night that would return them back to Vancouver, but only bought a 7 night. Their return airfare was from Vancouver. WOW !
*An outside Tour Vendor would wait for them (or auto be refunded), if ship pulled into port late. WOW !
*They would auto receive refund on a shore excursion, cause they weren’t feeling well that day & didn’t go ! WOW !
*Since not driving while on cruise, why bring your driver’s license. Left passport on ship when they got off. WOW !
*They were getting drink package, $200 shore excursion credit, and onboard credit. They got NOTHING ! WOW !
*Their 7 night cruise included Denali. WOW !
*Their hotel in Anchorage, not knowing it was 20 miles away, would included free transfers or only a $10 cabin fare. WOW !
Never occurs to consumers …
*Online is online !
*No Answers !
*No Pre-warnings !
*No Insight !
*No expertise !
THAT’S IT ! YOU ARE ON YOUR OWN … IN WHATEVER YOU THOUGHT YOU BOUGHT. WITH ALL THE RULES ! ALL THE EXPECTATIONS !
*Reading all the contracts (word for word)
*Reading all the available insight online !
*Calls no one, especially NOT an agent they didn’t buy from, for ANY info !
*And likes the challenge of the unknown & can get themselves out of a box !