Tuesday, March 12, 2013

Why won’t the cruise line give me a discount, if I book with them directly ? Why do they pay agents ? How can I help keep my next cruise price down ?



In reality, cause it cost the company money, when folks book directly !

Stop and think about it !

On an average, how many times do you call the cruise line “before” you book ?

Then after booking, how many times, on an average, do you call, a week, with a question ?

Well, they have to have staff, to be there, to answer your questions !

On an average, 50% of the calls received, are from folks who have questions; it is not from folks, with money in hand, buying a new vacation.

The more folks call with just questions, the more staff they need; or the more you call, the more on hold time there will be, if staff is limited !

So if you are finding a hold time, when calling the cruise line, in many cases, it’s due to other callers, who too, do not have an agent !

So why do they give agents money, when you book with an agent ?

Think !  It’s a common sense answer !

Because you are not needing to call the cruise line with questions; you are calling your agent ! 

It’s only natural to realize, that it is cheaper for the cruise lines, if you call your agent, then when you call them directly !

The cruise lines have the agents here for a reason !

Not only because it saves them, by you not calling them with your questions, but the cruise lines know, that agents have valuable experience to share with their customers.  Not only valuable insight, but know-how.  Information that will help you, not only in avoiding your own mistakes, but so you will be more highly educated than the average cruiser.  The education and insight cruisers have, the LESS problems the cruise line has. 

 

KNOW.  The more money YOU save the cruise line in them NOT having to have staff and the less problems cruisers have for the cruiseline, because cruisers have been educated by agents, the LOWER YOUR CRUISE can stay. Think about it !  Think smart !  And do all cruisers a favor ! Call and book through an agent, ALWAYS !

PS.  Every time I hear of a person who bought direct, it angers me; cause I know that person is playing a part, in my next cruise price being higher !

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