Sunday, April 21, 2013

What buying your “last minute cruise” can provide for you, especially from ONLINE !

I'm a little early this week in my blog posting.  A situation happened to a new cruiser, and I wanted to share !

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There are so many sales on cruises all the time.

And yes, often the cruise you bought, months back, may provide a lower rate at a later date.  And though “sale minded late buying folks” don’t realize, many of these sale rates are available for “early buying folks”, to partake in.

However, the talk today, is not about, how the early bird buyers can take advantage of these sale rates too, it’s about, “Where buying your last minute cruise can get you”.

 
The “Great” about sale rates are …

·         Cruises you may have “wished” to travel on, may possibly get to a price, that you can now afford or willing to pay !

·         How wonderful !  What a wonderful feeling !  Not only to discover, a price is in your reach or within your mind-set, but now you get to go on the cruise !

 

Now the down side !  Yes, this is actually what this article is about !

·         1st, unless you have been studying that specific cruise you wanted, you could in turn, discover, that quickly buying this cruise, is not really the one you want !

·         You may have as little as an hour to decide you want to buy.  Wow, glad this added stress fits in your life !

·         You may actually miss that cruise you wanted, because you weren’t standing at the right place at the right time ! Or didn’t act fast enough !

·         You may buy from the wrong person or agency or company, because you had to decide too quickly !  And “you thought” this agency or company was the only place that had this price !

·         In most cases, the full payment is due at time of call !  And now you are in penalty for changes or to cancel.

 

Here’s a few horror stories.  Recaller …

·         Had chosen wrong week, in error !

·         Hadn’t confirmed with family, what date they could go !

·         Hadn’t asked boss, if they could have this date off !

·         Didn’t understand what bunk beds were !

·         Didn’t understand want an obstructed view cabin meant !

·         Didn’t realize, how much the total was reaching !  Saw the cruise price without any of the taxes.

·         Had not checked out the cost of airfare, before buying !

·         Hadn’t figured first, how they would get to the departure port !

·         Had not been offered Trip Cancellation Insurance and later needed it !

·         The list goes on !

 

What can actually provide worse … Folks who choose to buy their “last minute packages” ONLINE !

·         There are packages you can not get out of, once you buy !  And no changes !

·         And  if you’ve paid in full, you can not move to another agent or receive help from someone who could have helped you in the first place !

 

Do yourself a favor, don’t do this to yourself !  Pick up the phone and call an agent !   For my customers … Even if they buy early, I ask them to “call me” and “not buy from my website”.

And I don’t mean any agent.  And I don't mean the cruise line (that's a day for another story) ! Someone who will tell you the truth !  Who thinks “out of the box” !  With years of experience (Experience means they have already  run into many customer and cruise line problems, from the past; the more cruises they have sold, the more experiences they will have).

Someone who will  

·         Tell you, the whole cost, in full !

·         Tell you, what kind of cabin you are really getting or could end up with !

·         Makes sure this is the cabin location you really want to end up in !  Are there downfalls !

·         Remind you to consider airfare and transfers that are possible needed.

·         Suggest you get to your port of destination a day early !

·         Make sure you have considered Trip Cancellation Insurance !

·         Make sure you have provided correct names !  Instead of giving your nick-names online.

·         Correct spelling of names !

·         If you are old enough to sail !  If your kids can be in a separate room !

·         If you bought a cabin that will hold the number of people you want !

·         Tell you the rules in the promotion you are buying !

·         Tell you the rules about how you can not get out of this !

·         Let you know, that what you think you are buying, does not give you the amenities you think you will be getting !

·         The list goes on !

It’s an “experienced” agents job, to “think out of the box for you”.  To think of everything that could go wrong, with what you are choosing !  To remember past experiences, of situations other folks have been in !  You as an individual, can not expect from yourself, to know things that have happened out in this Cruise World, that you never thought of nor knew that ever has happened !

 

Just yesterday.  Here’s what happened to someone who bought their last minute cruise on “my website”:

·         1st of all, she bought a package that she could not get out of; she was within penalty.

·         She had not considered the cost of airfare.  $ 2100 pp.

·         She had not considered the transfers to and from the ship.  $ 192 pp.

·         She later wanted to add a person, and thought she was paying double and would only have to pay the govt fees for the 2nd person.  She had gotten a sale on a single rate; and this cruise line, hadn’t charged double on all the taxes.

Here is what is worse over THIS scenario !  She assumed, she could partake in seminar she had seen elsewhere (like a theme cruise), and could just buy from anyone !  WRONG !  The cruise had to be bought from that other company !  And now that it was paid in full, i could not even move her cruise to the other agency !

SORRY !  She is stuck with this cruise !  She can either put out the other money for airfare and transfers, or she can count the loss, of her already paid money !

REMEMBER, “cruisers don’t let their friends buy from the internet or the cruise lines” !  Choose to be the best friend ever to your friends … And share with them "where" they can be safe in making their cruise purchase !
 
 
 

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