Monday, December 22, 2014

Are you waiting for WAVE SEASON to plan/confirm your 2015 vacation ? What to anticipate.




It’s almost that time of year … WAVE SEASON !
What is “wave season” ?
It’s that time of year … That folks who have yet to do so, take the time in focusing towards planning/confirming their next year’s vacation.   Estimation, January 2 to mid-March.

My question … Have YOU called your agent and scheduled your needed time to talk ?  WAVE SEASON is upon us …. January 2 !

Often folks begin calling the day after Christmas … Before the new year even gets here !  In their mind, they are getting a jump on January 2 callers ! 

Folks are ready to put this past year behind them, and move forward with the new year.  Ready to confirm those vacation plans !

Many “wave season” callers don’t realize … 60-70% of the consumers who will be taking an organized vacation in the next year, have already made their plans … Much farther in advance, than the new year !  For these pre-planners, waiting till the new year, would be LATE in their minds !

In general … WAVE SEASON is LATE !  Anytime you wait and do anything during RUSH SEASON, is late.  Like waiting till December before you buy an Christmas presents.  That’s when everyone else is out doing the same thing !

So here in the industry, we give WAVE SEASON a different name … RUSH SEASON.   It’s a time when folks who have yet to confirm their vacation, want to HURRY HURRY and get this done !

During “wave season/rush season”, the phones starts slamming ringing !  Everybody wants their agent, and/or answers NOW !  With that anticipation of getting this project “off their back” and get confirmed !

“Wave Season” is like the cash registers lines during the Christmas season … LONG !  With an estimate of 30% consumers having the same goal at the same time … It’s BUSY !

Of course there are folks who won’t call at the beginning of “wave season”.  It’s not that they are trying to avoid that initial January RUSH … They just haven’t put this on their priority, for the first of the year.  These folks will often wait till call at the beginning of March. 

By waiting to plan at the end of WAVE SEASON … It’s a little like waiting to take a cruise on it’s last week before an itinerary changes !  Often, the staff are kind of “over” that cruise & ready to move on.  Meaning, the excitement around “wave season” is on the down …

Not just because it’s at the end … But because, come March, much of what folks want are GONE.  Whether it’s the better rates … Better cabin locations … Cabins nearby, for the benefit of children/family … Or even the availability of group space. 

END OF WAVE SEASON is the time of the season, that callers & agents waste a lot of time … No matter how much everyone wants it to be there … That needed space is often GONE !

As mentioned, WAVE SEASON is about 10 weeks long !  Once it’s over, there’s usually a “lul” time in the industry … From about mid-March to mid-April.  And then the calls begin all over again … For callers planning for the “next year”, such as in 2016 !

Of course, since select cruise lines already have rates out for 2016, and many have promised more by January, this WAVE SEASON may be bigger than the industry is anticipating.  One call may be for 2015 vacationers, while the next call will be for 2016 ! 

My question …
Is January 2 on your schedule to get your vacation confirmed or are you waiting till March ?
Have you contacted your agent & scheduled your appointment … Either just after Christmas … Or just after the New Year ?


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