Sunday, May 3, 2009
ROYAL CARIBBEAN UPDATE FOR DIAMOND MEMBERS !
* Five ships (our Freedom class and Oasis class) have both Concierge Lounges and Diamond Lounges. We are excited about the Concierge Lounge overlooking the Boardwalk and the Diamond Lounge overlooking the Royal Promenade on our forthcoming Oasis of the SeasSM and Allure of the SeasSM.
* Five ships (Monarch of the Seas®, Majesty of the Seas®, Vision of the Seas®, Grandeur of the Seas® and Rhapsody of the Seas®) have no Concierge Lounges and two ships (Splendour of the Seas® and Legend of the Seas®) have limited Concierge Lounges.
* Ten ships have Concierge Lounges but no Diamond Lounges (Enchantment of the Seas®, as well as the ships in our Voyager class and Radiance class). While we don't currently have plans to add Diamond Lounges to these ships, we will look for opportunities to invest in Diamond Lounges as we go forward.
The strong response from our Diamond members regarding our recent changes demonstrates how much the Concierge Lounges are valued and we clearly should honor that response. The feedback we have received from Diamond members falls primarily into one of the three following categories:
In order to address the first two interests for Diamond members, outside the Concierge Lounge, effective September 1 we will offer them a dedicated VIP private party in one of our bars or lounges. This may be held in the Viking Crown Lounge, or any other bar or lounge designated by the ship. In this dedicated area, from approximately 5 to 8 p.m., we will offer complimentary wine and champagne and a happy hour discount of 25 percent off all other beverages. This will be offered every day of each sailing and will replace our recently announced one-time per-cruise special Diamond party.
Additionally, we will offer a new continental breakfast from approximately 8 to 10 a.m. in one of the rooms adjacent to the main dining room onboard. During these morning hours, a crew member will be present and will provide services such as obtaining ice show tickets, and other assistance. We believe these changes will address the primary desires our Diamond members have expressed. These enhancements will be instituted on all our ships that don't have a Diamond Lounge today.
I've been on 20 cruises with Royal Caribbean, so I have been a Diamond Member for years. My favorite RCI ships are the newest ones: The 140 - 160,000 ton ships. I have my 50th BD bash cruise on the Adventure Nov 29, 2009. The amenities on Royal Caribbean for past guest, are worth conintuing to choose to cruise on a Royal Caribbean cruise. If you have been on a Royal Caribbean, please share your expierence, how many times, and why you choose Royal Caribbean ?